Essential Playbook – Play 2

Play 2 – Anchor on Applications, Link to Technology, Bring in Business Elements

  • Difficulty: Easy to moderate
  • Target time: 6-10 weeks
  • Maturity: 1 to 2  2 to 3
  • A risk reduction drive
  • An efficiency drive
  • There is little visibility of IT
  • EA want to build credibility
  • A comprehensive list of applications, even if disparate and not 100% complete
  • Accessible list of recent, if not up to date, technologies, e.g. in a CMDB
  • Communication to relevant IT teams from senior leader
  • A business contact with knowledge of the business
  • Accessibility to disparate lists and CMDB(s)
  • Publish an up to date application catalogue
  • Get an application and a technology reference model created and linked to applications and products used
  • Engage the CIO by using the reference models to identify duplication
  • Engage the business, overlay the business perspective and identify where they have potential duplication and/or risk within their processes. Start with one business area and complete that first as a demonstrator
  • Engage Support to show impact of a technology failure on the business, e.g. this server failing means this team in this business area cannot function
  • Having a single accessible application list is always well received
  • The CIO initiates detailed investigation into rationalisation or risk reduction, against the identified applications and technology – architecture credibility builds
  • The business begin to understand where they have inefficiency and risk and initiate impact analysis initiatives
  • CIO – key areas of concern
  • Business Executive – Capability Model validation
  • Business Analyst – Capability model creation and high-level processes
  • Application Owners – application information
  • Service Management Teams – application and technology information
  • CMDB, e.g. ServiceNow, for data
  • Engage and regular updates with the CIO and a ‘friendly’ business area executive
  • Once the application catalogue has a reasonable set of applications, begin to communicate more widely
  • If very high risk appears communicate early
  • Engage other business areas once you have one done
  • EA Team in place
  • EA advocacy from across areas, inc. Support will begin
StepsA1.1 A1.2T1.1T1.2T1.3 A1.3B1.1B1.2
WhatCapture the applications with basic details and servicesCreate the application reference model and map applications Create the technology reference model Capture the technology products against the reference model Create technology nodes , with locations and attach technology instances to them Map technology components and products to Applications Create the business capability model with the BA, validate with Executive Identify the high-level processes and map applications that use them
UsageHave a list of applications used that can be the anchor for the rest of the work. Define strategic applications in line with your target state Identify duplicate application candidates from an application perspective. Initial view, provides focus for the business work Anchor for technology Products created Identify duplicate and high risk technologies Get clarity on what technology nodes exist, where and what technology sits on them. See the implications of, for example, a failure, a data centre move or a cloud-first strategy Use to identify application technology risk and non strategic technologies used by applications Will be the anchor for application duplication from a business perspective Enables identification of duplicate application candidates in the business.
Interested Parties and expected responseBusiness & IT Interested but not excitedCIO Interested, keen to discover moreCIO Interested, but not excitedCIO Initiates activities based on duplicate technology or riskCIO Has clarity on what exists where. Keen to know impact of strategic infrastructure initiativesCIO Realignment of the portfolio based on risk and strategy. Business risk discussions beginCIO Realignment of the portfolio based on risk and strategy. Business risk discussions beginBusiness & CIO Interested, keen to discover more. Initiate cost review activities
ApproachBy Business Unit/Area By Business Unit/Area Overall Enterprise Overall Enterprise By Business Areas (Target based on A1.2 output) By Business Areas (Target based on A1.2 output) Overall Enterprise By Business Area
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