Global Pharmaceutical Customer Success Story

Using Essential to Understand and Manage PII Data and Adhere to Regulations

The Client

One of the world’s largest pharma companies

Highlights

  • Visualises regulatory exposure

  • Supports regulatory reporting needs

The Challenge

 Context:

With increasing regulation around data privacy and protection, the organisation needed a mechanism for consolidating its disparate information on where personally identifiable information was held, accessed and viewed across the world to satisfy the regulators. The existing paper-based process was difficult to maintain and hard to navigate to find the required information, a situation that was not sustainable.

The Solution

Essential supported Adherence to Regulations:

Using Essential, the organisation consolidated existing information on applications and databases holding personally identifiable information alongside business processes, location information and data classifications, to provide a comprehensive overview of the company’s use of personal data. Through a set of Essential views, the Risk & Compliance team could quickly see what data was held where and who within the organization had access to that data. The data was kept updated through a distributed maintenance process, with local compliance teams being responsible for data updates.

The Outcome

Key Achievements:

  • Essential played a key role in supporting the regulatory needs of the organization around data usage and access
  • Essential acted as the central point of information for the Risk & Compliance Team enabling them to not only produce reports that were sent directly to regulatory bodies, but also demonstrate a comprehensive approach to meeting data privacy regulatory needs
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