Essential Cloud Support Tickets

[john.nordien]

For the Essential Cloud is it possible to have the Support Portal list all submitted tickets for our tenant instead of just the tickets I have submitted?
Perhaps there is a user tier and an administrator tier for the Support Portal?

Regards,
John Nordien.

[neil.walsh]

Hi John,

Yes, we only enable this upon request. I've set this for your account and created a ticket to confirm this with you.

Thanks

Neil