Is there a way to get an API user without password expiration?

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betrn
Posts: 3
Joined: 03 Jan 2023, 16:20
Location: Brussels, Belgium

Hello,

We are using Essential APIs intensively, but the password of the technical userid expires regularly. Is there a way to not be obliged to change the password of technical users?

Thanks in advance for your help.
Kind regards,
Thierry
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neil.walsh
Posts: 445
Joined: 16 Feb 2009, 13:45
Contact:

Hi,

If you contact Essential Support then they can set passwords to not expire for API accounts.

This related article has some more details
https://support.enterprise-architecture ... using-saml

They will just need to know which accounts should be set to not expire. Just so you know, setting this will force a password reset so any existing usage will cease to work until you update the password at your end.

Cheers

Neil
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