403 Unauth error trying to upload logo image to viewer

[JohnWhite]

Hi,

I'm trying to upload our logo image, but after browsing the images folder for the viewer, and trying to upload a file, I get a red notification stating 403 error.

I have sys admin access, I'm assuming I'm doing something wrong, but I don't see any further guidance in the help video for customising the viewer.

Thanks
John

[JohnM]

Hi John,

Can you try zipping the file up and see if that works, make sure you tick the unzip box.

John

[JohnWhite]

That worked, thank you.