Customer Journey View

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natekb
Posts: 3
Joined: 12 Aug 2023, 22:05

Hello,

Is there currently (or plans for) a view of customer journeys linked to value streams and business capabilities? Also, is there a difference in views available for open source vs cloud users?

Thanks - Nate
JohnM
Posts: 478
Joined: 17 Feb 2009, 20:19

Hi Nate,

We're looking at something at the moment, but do let us know what you'd like to see and we'll add it to the requirements

The views in OS and cloud are almost all the same, a few of the cloud ones have integration with the back end, so you can, for example, create ideas based on the data in the view, or jump direct to an editor to maintain data.

The main differences are basically the better data capture (editors), a better interface and the extensive REST APIs

Hope that helps

John
natekb
Posts: 3
Joined: 12 Aug 2023, 22:05

Thank you, John for the quick response! That was very helpful.
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