IT Contact for Application Provider

[jkazmi]

Hello,

I noticed that even if I define an IT Contact role in the Application Provider's "Stakeholder" slot, the information doesn't appear in the application provider view.

Could you please advise why this is happening? How can I fix it?

(Using Essential 4.3 )

Thanks

[colinfrewen]

Hi,

You need to have set up a relationship which is an actor to role relationship. IE: John Peter as IT Contact.

The single stakeholder IE: Individual is not seen as a stakeholder without the link. If you need to differentiate owner, contact, business owner etc you could create a new slot which makes the reporting easier or what we did is create some new structures in our reports which look at the relationship rather than at the slot.

Colin

[jkazmi]

Thank you so much for the reply. I checked the actor-to-role relationship and it is currently setup. I've attached screenshots so you can see how I have defined the actor-to-role and provider-to-stakeholder relationships.

I am still missing a critical link. Would greatly appreciate your insights.

[colinfrewen]

Ok,

Looks correct, in application_provider when you select the stakeholder do you select the instance of actor to role or and individual?

[jkazmi]

I selected the Actor-to-Role relationship but nothing shows up....just curious, which web page does the contact show up on? I don't even see a section in Application Provider Summary web page for "Stakeholders".

[colinfrewen]

No, you need to define what type of stakeholder you want to show on the report, for example:

You may want to have:

Application Owner
IT Contact
Business Owner or even users of the application, these are all types of stakeholders that are defined through their relationship. There is already a report "Stakeholder Summary" that shows the roles a stakeholder plays. You can use the role to define sections in the application capability report, id this is how you want to report.

something like:

Code: Select all

<xsl:variable name="appProRoles" select="/node()/simple_instance[own_slot_value[slot_reference='role_for_application_provider']/value = current()/name]"/>

I cant remember the original code we have heavily modified but should be able to figure out how to pull out the roles you want.

[jonathan.carter]

Hi,

Colin is right about how to find the list of stakeholders. These are not listed on the version 4 Application Provider Summary view but are listed in a section called "Roles and People" in the version 5 Application Provider Summary.

Jonathan