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EAM Viewer Utilities issue

Posted: 01 Mar 2016, 21:06
by gdamico
Hi,

This video shows the behaviour when trying to see the integration examples in the utilities section of the viewer

https://youtu.be/j41fkUJwco8

Re: EAM Viewer Utilities issue

Posted: 01 Mar 2016, 22:11
by neil.walsh
Hi,

This is intended behaviour. Different browsers would handle these files in different ways. If you wish to download these files simply right click on the link and choose "save target as..." or similar.

They are intended to demonstrate how viewer can be configured to provide XML or CSV extracts which could be used to import into other solutions. Indeed the output format and the content could be configured to show almost anything from the repository.

Hope this helps

Neil

Re: EAM Viewer Utilities issue

Posted: 02 Mar 2016, 15:02
by gdamico
Hi Neil,

I tried to do what you recommended using Chrome and Firefox, in both cases I get the same result: plain text, neither XML format nor comma-separated format. As it is to be expected the save dialog box only shows HTML as file tipe option.

One thing could help: using Internet Explorer, while "Application List Extract - CSV" option behaves the same as in Chrome or Firefox, when you click on "Application List Extract - XML" this error page is shown:

Image



Thanks for your help

Re: EAM Viewer Utilities issue

Posted: 02 Mar 2016, 20:20
by neil.walsh
Hi,

We'll add this to our bug tracker and look to resolve in a future release.

Thanks

Neil