The Essential Project Forum

Hi all,
I am facing an issue the import utility. When I manage the Import Activities and reach Part 3. "Test Import" I am able to
1. "Refresh from Production" and 2. "Run the import successfully" but after step 2 is complete I am unable to do anything else, the buttons are all greyed out (See image). Has anyone come across this issue? Please note: my environment is set up using multiuser mode with a server.

Hi,

This isn't something we've noticed before. Perhaps an incompatibility or a recent software change we've made has caused this.

Can you provide some details of the setup and we'll try to recreate this:

Operating System
Java Version
Tomcat Version
Import Utility Version
Database and version

Thanks

Neil

Hi Neil,
Details are as follows:

Operating System = Windows Server 2019

Java Version = openjdk version "1.8.0_332"
OpenJDK Runtime Environment (Temurin)(build 1.8.0_332-b09)
OpenJDK 64-Bit Server VM (Temurin)(build 25.332-b09, mixed mode)

Tomcat Version = 9.0.64

Import Utility Version = 2.6.1

Database and version = Microsoft SQL Server 2016