V6.13 (Open Source) Error When Publishing
Posted: 21 Jun 2021, 01:38
Hi Guys,
I noticed on the Essential GitHub site an upgrade was available. After downloading the .eup file (and updating via Protege - with no errors) and then installing new version of the viewer I went through the process to publish my model to the new version.....which is where I struck a few errors. On Protege I got:
Rendering repository...
Sending repository snapshot...
Checking for access...
Sending XML snapshot...
Failed to send snapshot to the Report Service :
Essential Viewer ReportService encountered an internal error while receiving your repository snapshot. Contact your system administrator and check Essential Viewer server logs for errors, e.g. memory exceptions.
The Tomcat console log provided no hints. However the "Essential-viewer.log" was a bit more informative (copy attached - essential-viewer-1.zip). I did try changing the name of "core_view_api_tl_it_asset_api_tl_get_all_tech_products_roles.xsl" in the vague hope the distro just had an incorrect name but all that did was get rid of the "file not found" error and replace with a: "Too many nested apply-templates calls. The stylesheet may be looping." error (essential-viewer-2.zip).
The "reportXML.xml" generates however and, via usage of the 6.13 viewer, appears to be working ok.......I think...
Please let me know if there's anything you want me to do to assist in finding a cure.
Cheers
Keith
Update: After doing a "folder by folder" comparison with v6.11.2 I noticed update "graph_images" folder that my v6.13 didn't have either "a "uml" sub-folder or a "tmp" sub-folder. Added them and the publish error in Protege has been rectified. However the essential log is still indicating the file not found error as before.
I noticed on the Essential GitHub site an upgrade was available. After downloading the .eup file (and updating via Protege - with no errors) and then installing new version of the viewer I went through the process to publish my model to the new version.....which is where I struck a few errors. On Protege I got:
Rendering repository...
Sending repository snapshot...
Checking for access...
Sending XML snapshot...
Failed to send snapshot to the Report Service :
Essential Viewer ReportService encountered an internal error while receiving your repository snapshot. Contact your system administrator and check Essential Viewer server logs for errors, e.g. memory exceptions.
The Tomcat console log provided no hints. However the "Essential-viewer.log" was a bit more informative (copy attached - essential-viewer-1.zip). I did try changing the name of "core_view_api_tl_it_asset_api_tl_get_all_tech_products_roles.xsl" in the vague hope the distro just had an incorrect name but all that did was get rid of the "file not found" error and replace with a: "Too many nested apply-templates calls. The stylesheet may be looping." error (essential-viewer-2.zip).
The "reportXML.xml" generates however and, via usage of the 6.13 viewer, appears to be working ok.......I think...
Please let me know if there's anything you want me to do to assist in finding a cure.
Cheers
Keith
Update: After doing a "folder by folder" comparison with v6.11.2 I noticed update "graph_images" folder that my v6.13 didn't have either "a "uml" sub-folder or a "tmp" sub-folder. Added them and the publish error in Protege has been rectified. However the essential log is still indicating the file not found error as before.