Error publishing repository to Essential Viewer

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jcwillard
Posts: 9
Joined: 27 Mar 2014, 15:18

I am evaluating the Essential project. I have installed everything on one VM (Windows 2008R2). I am unfamiliar with Tomcat. I can start Protégé, I can navigate to http://localhost:8080/essential_viewer/ ... LABEL=Home and view everything. However, when I go into Protégé and go to the Essential viewer tab and try to publish repository, I get the message "Exception encountered during send
Failed to send snapshot to the Report Service :
No response from the Report Service at this URL."

Using the other postings in this forum, I have checked that the directory "essential_viewer" exists and is populated with what appear to be the correct files.

The localhost_access_log shows a 500 error on attempt to access /essential_viewer/reportService
127.0.0.1 - - [27/Mar/2014:08:15:31 -0700] "GET /essential_viewer/reportService HTTP/1.1" 500 1839
127.0.0.1 - - [27/Mar/2014:08:15:31 -0700] "POST /essential_viewer/reportService HTTP/1.1" 500 1743
127.0.0.1 - - [27/Mar/2014:08:15:33 -0700] "POST /essential_viewer/reportService HTTP/1.1" 500 1743
127.0.0.1 - - [27/Mar/2014:08:15:33 -0700] "POST /essential_viewer/reportService HTTP/1.1" 500 1743
127.0.0.1 - - [27/Mar/2014:08:15:33 -0700] "POST /essential_viewer/reportService HTTP/1.1" 500 1743

The tomcat8-stderr file shows
WARNING: Essential Viewer could not find the required 'viewerHomePage' context parameter in the web.xml. Using factory default

I have uninstalled and reinstalled both Tomcat that Essential, without success. What could I do as next steps.
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neil.walsh
Posts: 444
Joined: 16 Feb 2009, 13:45
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Hi,

A quick suggestion might be to try with Tomcat 7.0.

I know many users are using Tomcat 8 successfully however I personally have run into issues using Tomcat 8.0. It might be worth waiting for a later build of Tomcat 8 before adopting that.

Let me know how you get on.

Cheers

Neil
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