Hi, Just a quick follow up to say I've checked this and the view requires the relevant objectives to be classified as "strategic goals" and the objectives as "smart objectives". The measures / KPIs are modelled as service qualities. Interestingly, I noticed this view hadn't been ...

Hi Rick,

I'm not in front of my machine right now but if I recall you need to classsify the business objectives as a strategic goal using the element classified as slot.

I'll try and validate this tomorrow.

Cheers

Neil

Sent from my mobile

Hi, The Manual Installation Guide was prepared for an earlier version of Essential when we used to distribute a ZIP rather than an installer. We left it there for legacy reasons. The most appropriate guide is the multi-user installation guide which should contain all the information your would requi...

Hi Jean-Pol,

Here is a guide which may help with populating this view.
Thanks

Neil

Hi,

Here's a document which may help with using the REST API for the Essential Import Utility.
Cheers

Neil

Hi Mark, On further investigation we have discovered this is as a result of changes to how macOS Sierra handles signed and unsigned applications aka Gatekeeper. There is a useful article which explains Gatekeeper in Sierra. I'll link to rather than rewrite... https://www.tekrevue.com/tip/gatekeeper-...

Hi Mark, We've tested this and can replicate the issue. It's not Protege that is incompatible just the installer However, you can also choose the "Other Java Platforms" option and that does work fine on Sierra. It runs a similar installer just not Mac specific. ProtegeDownloadScreenshot.pn...

Hi, A couple of things spring to mind. Have you set the memory settings for Tomcat to use at least 1.5GB? This article can help with this... http://www.enterprise-architecture.org/blogs/configuring-the-server-memory-settings-for-essential/ The other thing is are you seeing any errors either in the J...

Hi Joseph, Rather than post more screenshots, I thought it might be more useful to send you an empty baseline repository in case you don't have a copy of this already. You can open this and compare it to your current repository. essential_baseline_v506.zip We use the Product_Type class to represent ...

Hi Joe, There should be two views (instances of Report) in the baseline repository that relate to Business Services. Business Service Summary Core: Business Service Interaction Model These should appear in the View Library from the Viewer. Can you confirm these are working from here? Have you disabl...

Hi Jamal, We re-wrote the Application Provider Summary in the v5 release and removed this section. We have some updates in the next release which adds a new view which covers this using a different approach. If I recall correctly, the team had a difficult time trying to address this specific bug due...

Hi Joe,

I assume this issue was also related to the fact you had accidentally duplicated the reports instances as you described in your other post.

Let me know if you need any future help with this

Thanks

Neil

Well done for perceiving.

Let us know if you have any more questions

Hi Jamal,

Apologies, the file I sent is only compatible with Essential v5 which I assumed you were running.

I'll look at getting a v4 version for you but it make take a few days before I can look at this

Cheers

Neil

Ok thanks for trying those. One other thing, have a look at the Protege logs and see if there are any errors showing up there. (Application > Protege 3.5 > Logs). Feel free to post these if you aren't sure. I've forgotten to ask which version of Java you're using. From a terminal window type java -v...

Hi Joe, Thanks for your persistence. We've taken a look at the logs and assets you've sent over and a couple of things spring to mind. In the screenshot you've sent, the URL you're publishing to is http://localhost:8889/essential_viewer If you installed Tomcat as a described in my earlier post, you'...

Hi Daniel,

You're almost certainly running out of memory in Protege.

We wrote a blog post about this recently that will help.

http://www.enterprise-architecture.org/ ... essential/

Let me know how you get on with this

Thanks

Neil

Hi Joe, Can you post a few things to help us debug this for you. From you Tomcat install folder > logs can you attach the following - catalina.out - localhost_access_log_[some_recent-date].txt Also a screenshot of the publish tab from Protege after a unsuccessful publish I've attached a screenshot o...

Hi Jamal, We discussed here that there could be scenario where multiple Views are transferred in a single transaction so to support that we've made a tweak to the view to support that. I've attached here and it'll will go into a subsequent release. To use this, simply copy the file to the "appl...

Hi Joe, Can I just check you've updated the URL in the Publish tab to reflect the MAMP Tomcat port? Tomcat isn't included with MAMP, the Apache Web Server is but not Tomcat and I know getting Tomcat to work on MAMP can be rather tricky. Many of the team here use Macs and we use a standalone Tomcat w...

Hi Jamal, Instead of adding a new information view to the existing relationship, you should be creating a new relationship for each information flow. This also allows you to set attributes for that specific flow such as frequency and method. This view will render a new arrow for each relationship. H...

Apologies for the delay.... Do you have write permissions to the Protege install folder? It's possible that in some corporate environments, write permissions are restricted to the "Program Files" folder where Protege is installed. Locate the Protege folder in the Program Files folder and r...

Hi Marvin, Have you read the tutorial on the website? http://www.enterprise-architecture.org/reporting-tutorials/240-ess-i18n-framework Can you show some examples of where you are not seeing the translations appear? Most of the Viewer supports internationalisation but there are some areas where it m...

Hi,

We have a fix for that in the next release due sometime in the coming few weeks.

In the interim, I've attached a copy of the updated file which you can copy into the "common" folder of your Viewer webapp in Tomcat.

Thanks

Neil

Thanks for the update Colin

Hi, Yes, we've certainly had many discussions within the team on this but it's a non-trivial exercise. There are many aspects to what we gain from Protege beyond just persisting the data that make it very attractive. A hybrid solution with Protege at the back back end but a new front end client look...

No problem. Well done for fixing it.

Cheers

Neil

Ok so it looks you've re-enabled the widget (or at least know that it's on the form. The name field is probably either at the bottom of the form now or possibly hidden underneath one of the other form fields. Try dragging the form elements around to check if it's hidden anywhere. You'll probably sti...

Hi Jamal, In the event that the name slot has inadvertently been removed from the Application Provider Role form you'll need to add that back in. In the Forms tab... Double click in some empty space and on the "widgets" tab select "autotext" for the slot "name". Follow ...

Ok. So another thing we can check is if the "Autotext" for Application Provider Role isn't being set. Go to the tab "Forms" (if you can't see this then you can enable via the Project > Configure menu Go to Application Provider Role Class Click on the Name slot and verify the slot...

Hi Jamal, Two immediate things spring to mind... 1. Have you imported these or added them by hand? 2. Have you (accidentally) changed the display name for the class? check the dropdown at the top of the instance browser column (middle one). In most cases this is set to "name" and not "...

Hi,

We'll try to set up an environment to replicate. It may take us a little time to find the capacity to do this but we'll report back asap.

Thanks

Neil

Hi

The ZK expiration message is a non-critical bug in the ZK library. The version included here is fully featured and appropriately licensed.

Thanks for the log. Did you make the code change I suggested?

Neil

Hi Colin, I've just tried applying this on an older development snapshot with the Risk Configuration we supplied and the pack applied successfully. It looks like it could be an issue with some customisations you have made. Contact Jason directly and if you can send him a repository snapshot (either ...

Hi, We've run this on Java 8 / Tomcat 9 with no issues reported. Can you post in more complete logs from Catalina.out? You do not need Protege running to use the import utility unless you're planning to do directly imports into a database driven configuration (typically a multi-user setup). You coul...

Hi Colin,

Can you contact EAS directly to discuss this further? The contact address we have for you is no longer in use.

Thanks

Neil

Hi Colin, Have you modified the OOTB meta-model or just extended it with new classes/slots? Do you have a record of the modifications you have made? The release notes for v5.05 describe the meta-model change made in this version. http://www.enterprise-architecture.org/documentation/doc-release-notes...

One of the most common issues with setting up Essential is getting the memory configuration of the various components configured correctly. As the complexity of the Essential meta-model and of Essential Viewer has increased then so have the memory resources required by the server to support them. We...

Hi Colin, It looks like you're hitting out of memory issues (probably in Protege) as a result of a misconfiguration. I've just put together a blog article about this which should help you troubleshoot your setup. http://www.enterprise-architecture.org/blogs/2016/07/09/configuring-the-server-memory-s...

Hi Rick, One rather hack-y solution might be to temporarily disable javascript in your browser. This will display the whole table without the filtering etc, and then you could use the Print to PDF functionality on your system (if that's available). There's no obvious fix for what you're looking for ...

Hi Rick, Apologies, I missed this response.... Unfortunately, no. What the render is doing, is creating a simple table with plain text content. The list of elements in the other cells are often bulleted lists but the renderer just flattens these as plain text. The only way to address the issue is to...

Hi Colin, I assume you mean the EUP update that is applied from the Essential Update tab. Can you provide some details on the steps you take to perform the upgrade? Also, you can check the Tomcat and Protege logs to see if there's anything shown in there. You'll find both sets of logs inside the res...

Hi Jeff, In short, the current Roadmap model envisages a single enterprise technology roadmap for your organisation rather than multiple roadmaps for specific technologies. So, no you're not doing anything "wrong" but the Roadmap View only supports a single technology roadmap at the moment...

Hi, After some research here, we've discovered that a core_bl_bus_cap_issues.xsl view never existed or if it did, it may have been a bespoke view for a client. It seems we may have set up the baseline repository with the intention of creating this but never getting around to it. Right now we don't h...

Hi Rick, It is indeed possible to reconfigure the buttons to print in landscape. You'll need to tweak a bit of code in the XSL file you're interested in changing. For example, in the Technology Product Catalogue (core_tl_tech_product_list_table.xsl) find the Data Tables script (e.g. Line 152) and ch...

Hi Victor,
This kind of granular level permissions is not possible with the current version of Essential due to the limitations of the protege user interface.
Thanks
Neil

Sorry Rick, misread your post. Glad it's working now for you in IE11

Cheers,

Neil

Hi Rick, Are you getting any Javascript errors on the page? Click F12 to bring up the developer tools and look at the console. If you can copy and paste any errors showing up there then that would be useful. Additionally, on IE11 is it broken everywhere for you? For example, does it work on the Appl...

Hi,

You'll need to increase the allocated memory in Tomcat and Protege.

viewtopic.php?f=17&t=1679

Thanks

Neil

We’re increasingly being asked about the capabilities of the Essential Viewer and have posted a video showing the kinds of thing you can do with some view development on the site homepage http://www.enterprise-architecture.org . Also, a little while back, we saw some examples from a government organ...

Hi Rick, I've just retested in IE10 and you're indeed correct that PDF functionality is unavailable in IE10. I had thought we'd tested this in IE10 but the browser on the dev box has (quietly) upgraded to IE11. I've done a bit of digging about and it's an issue with a dependency further down the cha...

Hi Rick, We've tried this with a various views and it works consistently for us. We have noticed with very large lists it can take a long time to generate (a couple of minutes). During this time, some browsers might show a message saying the script is unresponsive but choosing continue typically res...

Hi Sandeep, - Loading the project in Protege takes close to 90+ seconds This is much longer than we'd expect. We'd typically expect even a large repository to only take between 10-30 seconds. Postgres usually performs very well with Protege and Essential. Have you enabled (or previously enabled) the...

Hi Kay,

This has been asked a few times before....

viewtopic.php?f=10&t=746

I'd suggest creating new topic for these questions rather than adding to an existing topic too.

Thanks

Neil

Hi, We've been spending some time looking into this however we've been unable to replicate it successfully. We have experienced an issue where it did appear to redirect to an incorrect page however clicking the home icon resolved this and we never saw the issue again. We'd suggest clearing the cache...

Hi, Apologies for the delay in getting back to you on this. We've done some investigation to try and identify the cause of the issue. We weren't able to replicate the issue and the installer makes no reference to a file called essential.properties. The installer does copy a file called protege.prope...

It seems you need to increase the amount of memory available to Protege

see this forum post for more details

viewtopic.php?f=17&t=1679

Hi, On Windows, you can set Protege by going into the Protege File->Preferences and then into Property Files and then into the LAX properties tab. In there, find the lax.nl.java.option.heap.size.max property and increase this to around 1024MB (max 1500 on 32-bit Windows) or more, e.g. 1024000000. Cl...

Hi, In our v4 release we had some view manuals that explained this for some views. We're working on bring this back to v5 soon but in the mean time here are some PDFs of the view manuals for those views https://easglobal.sharepoint.com/_layouts/15/guestaccess.aspx?guestaccesstoken=xwor2mqf215uUHGdoh...

The View Manuals were not fully migrated in the v5 upgrade and still require work. We hope to have this done for a future release in a couple of months. We are discussing new ways of providing this kind information as the view manuals are complex and resource intensive to develop and more importantl...

Hi,

We'll add this to our bug tracker and look to resolve in a future release.

Thanks

Neil

Hi, This is intended behaviour. Different browsers would handle these files in different ways. If you wish to download these files simply right click on the link and choose "save target as..." or similar. They are intended to demonstrate how viewer can be configured to provide XML or CSV e...

Hi, Unfortunately, we're unable to replicate this issue. Once you have chosen the language and confirmed your selection, you should have been redirected automatically back to the page from which you started. Looking at your video (which was very helpful) this doesn't seem to be happening. You should...

Hi, I'm not sure I fully understand the issue you're having but here are two things which may help. Are you saying that the instance is deleting itself? After creating the duplicated instance of Viewer_Styling have you tried saving the project before you publish? One thing I would mention regarding ...

2. I am so glad to learn this new portal config and the viewer_styling, which means I can have the SAME Protege ontology to house multiple client's info, and by checking the appropriate boxes, I can deploy to different client's Viewer. Save me a lot of hassles! I'm not sure what you mean by this......

see here
viewtopic.php?f=17&t=1663

I suspect this may be a Java version issue. Which version of Java are you running? Essential v5 requires Java 7 or above. If your running Protege using the built in Java (v6) then you need to point Protege at a higher version. We were just discussing today what the implications are for support Java ...

Thanks, we've just captured and patched that straight away.
We'll roll that out into our next minor release.
Thanks for your contribution
Neil

1. We've tested the Import Utility on Tomcat 7 and 8 with no problems. I've just re-tested the download version and it works fine here. Perhaps it's a Tomcat configuration issue. How much memory do you have allocated to Tomcat? It will need at least 1GB to run and around 2GB if you have a your tryin...

Just thought I bump this post to let you know Version 5 of Essential is now available and offers more robust support for process models.

Hi, It's a while since I've had to do this but I believe if you go to Project > Configure > Options and uncheck "Track Changes" then this will turn off the bulk (maybe all) the collaboration features. You can then hide the collaboration panel from Collaboration > Hide Collaboration Panel C...

Hi, One other thing to check is that Tomcat is running as "System" user. This is the default but if you're starting Tomcat manually (rather than as a service) it's possible it's running as a different user which might cause permissions issues. You can check this from the System Tray icon (...

Hi Gian Piero, The fact you can publish to our server indicates that the issue is with the deployment of your Tomcat. The most likely culprit is a permissions one. I’d suggest reinstalling Tomcat into a location where you have full read write privileges. In a production environment, this might be a ...

Hi Gian Piero,

I've sent you a URL privately for testing

Can you try publishing to this URL from Protege?

Can you let me know asap if this is successful

Thanks

Neil

Although I think if we had privileges problems we could not publish any content at all, but we are able to publish the UML model and other contents to the viewer. Do you agree with me? Your logic makes sense but it's worth setting the write privileges to rule that out. You could try running the Ess...

Hi Gian Piero, Thanks for sending us the sample repository. I’ve taken a look at your repository and on our machines this publishes without issue and sends 2 images. In the Viewer, I can see the two different models you created The Logical Technology Build section shows a rendering of the graph imag...

Hi,

Would you be able to send a snapshot of your repository to our support team for review to help us address this.

You can send the files to support at e-asolutions dot com

We will treat any content confidentially and use the files only for debugging purposes.

Thanks

Neil

Hi,

Did you republish after doing the environment variable. The publish process clears the UML model cache so they are regenerated again.

Can you republish and report back.

Thanks

Neil

Hi Gian Piero, We've created an update pack (EUP) which fixes this in the current version. You run the update from the Essential Update tab in Protege. Simply use the Browse button to point to the downloaded file and click the Apply Update button to run the update. As with any update, ensure you hav...

Hi, The logs suggest the environment variable GRAPHVIZ_DOT has not been set. Here's a link that describes what is required as part of the overall installation http://www.enterprise-architecture.org/downloads?id=208 You may need to Google how to set an environment variable depending on your specific ...

Hi Gian Piero, Unfortunately, I think you forgot to attach the logs however you might want to have a read through this thread which looks like it might answer your issue. http://www.enterprise-architecture.org/forums/viewtopic.php?f=6&t=1044&p=7028&hilit=unmarshalling+exception#p7028 Tha...

Hi Gian Piero, This appears to be a bug. We can replicate this here and will resolve in the next release. This model describes the relationship between technology nodes (e.g. servers, physical networks) without the context of what they are doing. Think of this as a sort of plumbing diagram. However,...

Hi Gian Piero, The answer to this would depend on which UML model you're looking at but usually two application dependencies with a relationship would be enough. Can you verify you've installed Graphviz v2.26 in the default location? Can you run the following command to verify the install and report...

Hi, The issue here is with Tomcat 8. The approach to file paths has changed in this version and an update to Essential is required to address this. You can resolve this by using Tomcat 7 or updating the web.xml file of the Viewer. See this post for more information. http://www.enterprise-architectur...

Hi,

We don't have an approved version of Linux for Essential but we do have specific versions of Graphviz (v2.26) that are required with Essential v4.


There are some install notes for Graphviz here
http://www.enterprise-architecture.org/downloads?id=208

Thanks

Neil

Hi Victor,

Unfortunately, Essential does not support this level of permissions.

This is a limitation of the underlying Protege toolset which only offers coarse grained admin / write / read permission types at a Repository level.

Cheers

Neil

Hi, Just a thought... is the virtual machine restoring to some kind of snapshot on restart perhaps? To test this, you could try creating a file somewhere, restart the VM and see if the file is still there. This sounds more like a VM issue than an Essential issue from what you've described. It's cert...

Hi, Additionally, you can access the documentation on a per-class level from the Protege application. Select the class you're interested in a click on the spy-glass icon to bring up details of that class (including documentation). I've attached a screenshot to explain... Thanks Neil protege_screensh...

Hi Anthony,

Indeed it is. Application was renamed to Application Family in the most recent release.

Thanks

Neil

Hi,

Do all the "Business_Process_Usage"s have a "Business_Process" associated with them?

To check double click a "Business_Process_Usage" from the graphical version and check that the slot "Business Process Used" is populated

Thanks

Neil

Hi, This occurs when there is a issue with the modelling. Have you added a "Start_Process_Flow" to the model is Protege (i.e. the black circle called "Start"). The Start_Process_Flow class is required the End_Process_Flow is optional though recommended. If you have and are still ...

Hi Shiv,

There is a known bug with this view that we do not have a work around for right now. We hope to resolve in the next version with a more summary view like approach.

Thanks

Neil

Hi Vincent, Protege doesn't retain a history of the previous values but we have a feature called "superseded version" which allows you to relate multiple instances which have differing values. This is typically applied to product versions and the like but could in theory be used for what y...

Hi Shiv,

I've contacted you directly regarding this question and will post a response or fix here once we have an answer

Regards

Neil

Thanks for update

Hi, Let me try to run through the process.... 1. Create a instance on a Language you plan to use. (populate the language code, label, two name slots and the language icon slots) 2. Create a report language and associate that with the language instance defined above 3. Create some instances of the cl...

duplicate post

viewtopic.php?f=17&t=1630

Hi, Some quick thoughts you can verify Have you created a instance of a "Language" class and associated that with the Synonym? Have you created an instance of a "Report_Language" class and associated that with the "Language" instance above? (also verify this is checked ...

Hi, Can you provide a bit more information about the bug you were experiencing? The Synonym class is used to manage synonyms for any element in the model. Synonyms can be classified by Taxonomies, e.g. Languages, Organisation Units, Domains and so on. Synonyms are managed from the element to which t...

Hi,

Before I take the question to the development team I'd just like to check are using the Collaboration features a specific requirement you're looking to use?

They're not required for multi-user mode and are an optional add-on that come with some performance and management caveats

Thanks

Neil