Search found 1087 matches

by jonathan.carter
17 Nov 2021, 12:54
Forum: Essential Open Source - Platform
Topic: Essential OS Deployment: Desktop + Server?
Replies: 1
Views: 7399

Re: Essential OS Deployment: Desktop + Server?

Hi Ken, There certainly is a configuration that supports what you are looking to do. You can perform a Multi-User Install which provides you with: A single database in which the repository is stored and managed A single Viewer installation that can be accessed via a user's web browser A server-based...
by jonathan.carter
29 Sep 2021, 10:47
Forum: Essential Open Source - Platform
Topic: eup updates fail for standalone
Replies: 1
Views: 7431

Re: eup updates fail for standalone

Hi, Could you tell us a bit more about your installation and the EUPs that you are trying to apply, please? I've tested all the EUPs that perform the Meta Model updates from version 6.11 to 6.14 and these all run correctly. Before you re-try to apply any of the Update Packs, make sure that you have ...
by jonathan.carter
03 Sep 2021, 10:22
Forum: Essential Cloud
Topic: User access to specific Portals
Replies: 2
Views: 8645

Re: User access to specific Portals

Hi Rob, You can control who can see which Portals by using the Security Classifications to classify those new Portals that you have defined. In that way, only those users who have clearance for the classifications that you have defined will see those Portals. First thing to note is that the Security...
by jonathan.carter
02 Jul 2021, 14:10
Forum: Essential Open Source - Platform
Topic: Not seeing all changes in Technical Reference Model
Replies: 12
Views: 23106

Re: Not seeing all changes in Technical Reference Model

Hi Matt,

Thanks for posting about the issue with the Snapshot Tab. We've identified an issue with the installer and will get this updated. The work-around that you described is great and is safe to use in the meantime.

Jonathan
by jonathan.carter
23 Jun 2021, 10:45
Forum: Essential Open Source - Platform
Topic: V6.13 (Open Source) Error When Publishing
Replies: 2
Views: 8828

Re: V6.13 (Open Source) Error When Publishing

Hi Keith, Thanks for posting the issues - and for the efforts you have made to debug the error. On the first one - about the missing file: technology\api\core_api_views_it_asset_api_tl_get_all_tech_products_roles.xsl, that file is indeed missing and this appears to be a naming discrepancy between th...
by jonathan.carter
21 May 2021, 15:45
Forum: Essential Open Source - Platform
Topic: Essential upd tab doesn't appear in Protege 3.x
Replies: 1
Views: 7319

Re: Essential upd tab doesn't appear in Protege 3.x

Hi Jose, Thanks for the screenshots. I can see from the second one that you have installed the Essential Widgets which means that the Update Tab is available to you. It looks to me like you have created a new project in Protege (e.g. via File -> New Project...). The configuration of the tabs that ar...
by jonathan.carter
04 May 2021, 12:21
Forum: Essential Open Source - Platform
Topic: Multi-User-Error Ubuntu
Replies: 1
Views: 7723

Re: Multi-User-Error Ubuntu

Hi Lukas, You have followed the Protege Team's guidelines but we found that the issue is that a file-based URI for the CODEBASE variable does not work. Therefore, I recommend that you use the http-based CODEBASE setting that is commented out in your run_protege_server.sh script: Change: CODEBASE_URL...
by jonathan.carter
07 Apr 2021, 16:13
Forum: Essential Cloud
Topic: Password setup for technical account without email
Replies: 3
Views: 10461

Re: Password setup for technical account without email

To make it easier to manage accounts that are used by APIs, it is possible to use an account for which the password does NOT expire.

Contact Essential Support to have such an API user account set up.

Jonathan
by jonathan.carter
24 Mar 2021, 12:27
Forum: General
Topic: essential_viewer as standalone install on ubuntu
Replies: 1
Views: 6592

Re: essential_viewer as standalone install on ubuntu

Hi, Thanks for your post. It would be really helpful if you could post more from the Tomcat logs (e.g. /var/logs/tomcat9/catalina.out) that might help identify the reason for the message that you are receiving. I think the simplest next step would be to try an alternative version of the Java JVM tha...
by jonathan.carter
15 Mar 2021, 15:19
Forum: Essential Open Source - Platform
Topic: Error when setup Target Environment
Replies: 2
Views: 8806

Re: Error when setup Target Environment

Hi Chandra, Thanks for your post. It's hard to tell what's happening from that screenshot. Try defining a new Dev/UAT environment that is connected to the Live environment that you have already defined. It is also possible that your Tomcat has run out of memory. See this document that describes how ...
by jonathan.carter
03 Mar 2021, 11:02
Forum: Essential Open Source - Platform
Topic: Unable to publish to viewer
Replies: 4
Views: 12294

Re: Unable to publish to viewer

Hi Pascal, It's not clear from those logs why the publishing isn't working with form-based login. There is no configuration required within Protege - the tab will work out whether to use form-based login or basic authentication. The sequence of requests in the web server logs that you've provided sh...
by jonathan.carter
11 Feb 2021, 16:16
Forum: Essential Open Source - Platform
Topic: Essential Viewer docker volume error
Replies: 2
Views: 8824

Re: Essential Viewer docker volume error

Sorry, but we didn't create the open source Docker version but will try and help... It sounds like your Docker is not allowing HTTP connections into the Viewer. When you publish, the Protege tab makes an HTTP connection to the Viewer to publish your repository snapshot. If you haven't already, make ...
by jonathan.carter
11 Feb 2021, 16:07
Forum: Essential Open Source - Platform
Topic: jaxb-api.jar error
Replies: 2
Views: 8799

Re: jaxb-api.jar error

Hi Colin, This is something that we've seen before, yes. Most likely this is related to the Java version that you're using and a possible conflict with the JVM that Protege is using. I think that this post about the JAXB libs should help - it covers 2 possible solutions that have worked for others. ...
by jonathan.carter
09 Feb 2021, 12:32
Forum: Essential Open Source - Platform
Topic: Error starting Essential Viewere
Replies: 2
Views: 8544

Re: Error starting Essential Viewere

Thanks for the update. A question for you on this post:
viewtopic.php?p=31143#p31143

Jonathan
by jonathan.carter
09 Feb 2021, 12:30
Forum: Essential Open Source - Platform
Topic: Standalone version - Unable to publish
Replies: 4
Views: 12276

Re: Standalone version - Unable to publish

Thanks for posting back that you have been able to resolve this via the Apache Tomcat version.

Can I ask which version was NOT working for you?

Thanks @Colin for your post on here, too!

Jonathan
by jonathan.carter
16 Dec 2020, 12:32
Forum: Essential Open Source - Platform
Topic: Essential Import Utility v2.3 errors
Replies: 13
Views: 28601

Re: Essential Import Utility v2.3 errors

Thanks. You mentioned that you needed to add 2 JAR files to get this working - JAXB and Activation.jar. Did you have to add these when running with Tomcat 8? When I built my Tomcat 9 environment, I didn't need to introduce any additional components. I'm wondering whether these additional JARs could ...
by jonathan.carter
15 Dec 2020, 10:39
Forum: Essential Open Source - Platform
Topic: Essential Import Utility v2.3 errors
Replies: 13
Views: 28601

Re: Essential Import Utility v2.3 errors

Thanks for posting back - and the confirmation that Open JDK 11 works happily. We've done a lot within the Import Utility to support Unicode etc. and have worked successfully with non-latin character sets etc. but I wonder if actually the issue is down to the 'data' that's being imported, or the imp...
by jonathan.carter
09 Dec 2020, 12:19
Forum: Essential Open Source - Platform
Topic: Essential Import Utility v2.3 errors
Replies: 13
Views: 28601

Re: Essential Import Utility v2.3 errors

Thanks for these details. I think the cause of your problems that you’ve found could be the OpenJDK 11. Whilst we support Tomcat 9 etc. currently the supported Java version is Java 8. You could try using OpenJDK 8. OpenJDK 11, could be the cause of some of the messages that you’re seeing in that log...
by jonathan.carter
04 Dec 2020, 13:07
Forum: Essential Open Source - Platform
Topic: Essential Import Utility v2.3 errors
Replies: 13
Views: 28601

Re: Essential Import Utility v2.3 errors

Hi, Thanks for your post - especially for the log files that you included. It looks like with Tomcat 9, the Import Utility is unable to load and include the file of library functions used by the import engine. Thanks also for testing Import Utility 2.3 with Tomcat 8 and showing that all works fine. ...
by jonathan.carter
03 Dec 2020, 21:40
Forum: Essential Cloud
Topic: Password setup for technical account without email
Replies: 3
Views: 10461

Re: Password setup for technical account without email

Hi

It is not possible to create an account that does not have an email account. The account is required for processes such as activation and password reset.

For security reasons user passwords expire and must be updated every few months.


Jonathan
by jonathan.carter
09 Oct 2020, 10:46
Forum: Essential Modelling and Viewer
Topic: (cyber)security modeling
Replies: 1
Views: 7534

Re: (cyber)security modeling

Hi Jean-Marie, You are correct, there is not much in terms of Views at the moment, even though the meta model has been defined for some time. Can I check with you that you are referring to the EA Support / Security Management part of the meta model? We don’t have any good examples (repository conten...
by jonathan.carter
24 Aug 2020, 11:21
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

Hi, Thanks - we have seen this issue before with Viewer, for users who were running on Windows. Thanks for confirming the version of Essential Viewer that you are using. This is not the latest version of the Viewer and an update to the Essential Import Utility is also required to completely resolve ...
by jonathan.carter
21 Aug 2020, 17:01
Forum: Essential Open Source - Platform
Topic: Error importing sample dup into Protege 3.5
Replies: 4
Views: 12882

Re: Error importing sample dup into Protege 3.5

Hi Ade, Great to hear that you have got the Standalone Essential working. I recommend that installation above the "Essential in a Box" option. "Essential In a Box" is intended for those who do not easily have rights to install software. However, thanks for raising the issue that ...
by jonathan.carter
17 Aug 2020, 11:08
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

Hi, It sounds like you are almost there, if you can perform the imports into Protege and publish to Viewer from Protege. To do the publish from the Import Utility, you must make sure that you have configured your Target Environment with the correct details for your Viewer. This article describes how...
by jonathan.carter
17 Aug 2020, 10:36
Forum: Essential Open Source - Platform
Topic: Error importing sample dup into Protege 3.5
Replies: 4
Views: 12882

Re: Error importing sample dup into Protege 3.5

Hi, Thanks for your post. Could you confirm which version of Java you are using? Also, just to be clear, what is the behaviour of the application? Despite logging this error, does it run the DUP into your repository anyway? We have seen errors like this with later Java versions and JAXB. Essential r...
by jonathan.carter
17 Aug 2020, 10:26
Forum: Essential Open Source - Platform
Topic: Protege Essential Snapshot Not Working
Replies: 1
Views: 7376

Re: Protege Essential Snapshot Not Working

Hi, Thanks for your post. I've tested this out with the latest release of the Snapshot Tab (v1.5). We haven't changed this for some time, so I expect that you are also using this version but could you confirm which version you are using? Go to Help -> About Plugins... and select Essential Snapshot T...
by jonathan.carter
28 Jul 2020, 11:02
Forum: Essential Open Source - Platform
Topic: Protege Out of memory exception with example
Replies: 9
Views: 21501

Re: Protege Out of memory exception with example

Hi Kamana, The Protege client must have the memory configuration applied to each Protege client installation. When the change is made within the Protege GUI (on Windows platforms), Protege must still be restarted for the change to take effect. That you are running it within a Citrix Receiver might b...
by jonathan.carter
28 Jul 2020, 10:48
Forum: Essential Open Source - Platform
Topic: Memory exception when trying to send a repository
Replies: 1
Views: 7424

Re: Memory exception when trying to send a repository

Thanks for your post. If you are going to run a multi-user installation, I strongly recommend using a database backend for the Protege repository. It is possible to run it as you have configured it but you will need to make sure that it is configured to perform an automatic save every few minutes to...
by jonathan.carter
22 Jul 2020, 11:46
Forum: Essential Open Source - Platform
Topic: Protege Out of memory exception with example
Replies: 9
Views: 21501

Re: Protege Out of memory exception with example

Hi, 2GB RAM should be plenty of memory for the sample repositories but you've mentioned that you're running a Protege Server. You will need to make sure that you have allocated enough memory for both the server instance and all of the Protege clients. Protege server is started via a shell-script, so...
by jonathan.carter
22 Jul 2020, 11:37
Forum: Essential Open Source - Platform
Topic: Meta Project Definition
Replies: 3
Views: 10715

Re: Meta Project Definition

Thanks for the update! Looks like out posts crossed in the ether!
by jonathan.carter
22 Jul 2020, 11:37
Forum: Essential Open Source - Platform
Topic: Meta Project Definition
Replies: 3
Views: 10715

Re: Meta Project Definition

Hi, The Essential Installer should give you the option to install the 'Server' pack (which is a ZIP of the metaproject.pprj etc.) which includes this definition. The installer will attempt to over-write the default Protege Server configuration by default but it is possible that you may have installe...
by jonathan.carter
22 Jul 2020, 10:54
Forum: Essential Open Source - Platform
Topic: Import Utility Install - getting http status 404 - Not found
Replies: 2
Views: 9172

Re: Import Utility Install - getting http status 404 - Not found

Hi, Thanks for your post. It sounds like one of the following is causing what you're seeing with the Import Utility: The Essential Import Utility web application has not been installed - note that it is a separate component The Import Utility has been installed but the web application name is slight...
by jonathan.carter
22 Jun 2020, 09:35
Forum: Essential Open Source - Platform
Topic: Import tool failing with python parsing errors
Replies: 1
Views: 7557

Re: Import tool failing with python parsing errors

Hi John, Thanks for your post. If you could ZIP up the log files that you mentioned (that the site disallowed you from uploading in raw-form), we can start there to see what's being reported from the EssentialGetInstance() function. As an aside, MySQL 8 is not supported currently and I would not be ...
by jonathan.carter
11 Jun 2020, 10:13
Forum: Essential Open Source - Platform
Topic: Error on Protege 3.5 multi-user rmiregistry window
Replies: 4
Views: 12933

Re: Error on Protege 3.5 multi-user rmiregistry window

Hi Bill, Assuming nothing else has changed to what was a working configuration, I think that perhaps the Windows Server 2016 upgrade made have tightened up / reset some firewall settings and the ports that the Protege Clients use to contact Protege server are now being blocked. This would not be you...
by jonathan.carter
05 Jun 2020, 11:48
Forum: Essential Open Source - Platform
Topic: Error loading Essential Viewer in Tomcat
Replies: 1
Views: 7883

Re: Error loading Essential Viewer in Tomcat

Hi Sreeni, This shouldn't affect the behaviour of the open-source edition of Essential Viewer. As long as when you go to http://<YOUR VIEWER HOSTNAME:PORT>/essential_viewer you get the homepage and all the other Views, you can ignore this and treat it as a warning. The error reported is related to a...
by jonathan.carter
27 May 2020, 14:47
Forum: Essential Open Source - Platform
Topic: Launch Pad v5 - How to export to xls > update > import
Replies: 6
Views: 15422

Re: Launch Pad v5 - How to export to xls > update > import

Hi John, On Q4, your repository strategy is entirely up to you. Some people have multiple repositories that are for development, test and production. Other people have only ‘production’ or ‘live’ repositories or multiple repositories targeting different domains. Therefore, there is no automatic publ...
by jonathan.carter
19 May 2020, 15:38
Forum: Essential Open Source - Platform
Topic: Multi-user installation woes
Replies: 2
Views: 9720

Re: Multi-user installation woes

Hi, Firstly, MySQL 8.x is NOT supported, so Protege is not going to be able to use that as 'backend'. If you run into any Java issues, try going back to a Java 8 JDK but it doesn't sound like that is a problem. 1. Tomcat WAR files. The links on the OS Downloads page are to WAR files, e.g. essential_...
by jonathan.carter
19 May 2020, 15:18
Forum: Essential Open Source - Platform
Topic: Multi-user install woes
Replies: 1
Views: 7688

Re: Multi-user install woes

Hi

These posts are pretty much the same, so let's move this thread to this post

Jonathan
by jonathan.carter
18 May 2020, 10:16
Forum: Essential Modelling and Viewer
Topic: [Viewer 6.9.2 & 6.9.3] Search results : current selected language ignored Issue
Replies: 2
Views: 8810

Re: [Viewer 6.9.2 & 6.9.3] Search results : current selected language ignored Issue

Hi Tshitshi, Thanks for raising this. I've had a look at the Search view and it is prepared for translations but it looks like the link on the toolbar is not passing the current language (which is a bug!). When you force it - by adding the "cl" URL parameter as you described - those phrase...
by jonathan.carter
18 May 2020, 09:57
Forum: Essential Open Source - Platform
Topic: Not able to install on Ubuntu 19
Replies: 3
Views: 10793

Re: Not able to install on Ubuntu 19

Thanks for the update. You are using Tomcat Manager, so we know that Tomcat is running. Can you check in the <TOMCAT HOME DIRECTORY>/webapps folder and check that you have: a) essential_viewer.war file b) essential_viewer directory Note that any version suffixes on the "essential_viewer" a...
by jonathan.carter
12 May 2020, 11:44
Forum: Essential Open Source - Platform
Topic: Can't start multiuser Protege after reinstall/upgrade
Replies: 3
Views: 10936

Re: Can't start multiuser Protege after reinstall/upgrade

Hi, Thanks for including the PDF of your run_protege_server.bat file - that shows what the issue is. This post describes the issue and the resolution. In summary, from Java 7, a change to how Java RMI makes connections means that we need to provide a copy of the JAR file via HTTP instead of by File ...
by jonathan.carter
12 May 2020, 11:32
Forum: Essential Open Source - Platform
Topic: Server not starting Server_Stub not found Unmarshall
Replies: 13
Views: 38069

Re: Server not starting Server_Stub not found Unmarshall

Hi, I wonder if there are some remnants of the MySQL 8.0 left in the default permanent storage on your filesystem (e.g. the down-grade from v8 to v5.7 hasn't worked properly), or is this a completely fresh install? This is a MySQL issue and I think the key line in the trace that you've sent is: Tabl...
by jonathan.carter
14 Apr 2020, 12:02
Forum: Essential Open Source - Platform
Topic: Publishing V6.9 Produces an error
Replies: 4
Views: 12594

Re: Publishing V6.9 Produces an error

Hi Keith, Thanks for the Essential Viewer log file - this is exactly what we need. Looking in here, there are some errors that you can safely ignore at the start - all the ERROR entries at the start. What the log is telling us, is that the Viewer is not able to clear the cache directory. The report ...
by jonathan.carter
31 Mar 2020, 11:14
Forum: Essential Open Source - Platform
Topic: Where are instance changes stored in Protege 3.5 multiuser
Replies: 1
Views: 7763

Re: Where are instance changes stored in Protege 3.5 multiuser

Hi Bill, That the changes you’re making are seen in the clients and persist across system restarts shows that everything is working correctly. Where it is stored is harder to work out as Protege will allocate it dynamically when you create the new slot. Although you can persist the repositories in a...
by jonathan.carter
20 Mar 2020, 12:58
Forum: Essential Cloud
Topic: Synonyms in Search
Replies: 1
Views: 7946

Re: Synonyms in Search

Hi Thanks for your post. Rather than searching all instances (e.g. of relationship classes etc.), it focusses on searching a range of specific classes. Whilst this works well in managing what you get back from a search, it does not currently search using Synonyms. We've updated the search XSL templa...
by jonathan.carter
20 Mar 2020, 11:33
Forum: Essential Open Source - Platform
Topic: Server not starting Server_Stub not found Unmarshall
Replies: 13
Views: 38069

Re: Server not starting Server_Stub not found Unmarshall

Thanks for posting back. That you are seeing the message: Loaded 177000 instances: viewer3_devrep_14032012_003_ProjectKB_Class12320 is good. That is Protege loading instances from your repository. I assume that you are using MySQL as the "back end" for Protege server. Can you confirm this?...
by jonathan.carter
20 Mar 2020, 10:36
Forum: Essential Modelling and Viewer
Topic: Physical Process Model
Replies: 6
Views: 19518

Re: Physical Process Model

Hi, Is your question about how to capture the workflow (process flow?) of a business process / business activity etc? Or is it about how we render those within a View? I hope my long post, above, explains most of the meta model rationale and how to capture these things. In summary, though, a Physica...
by jonathan.carter
20 Mar 2020, 10:22
Forum: Essential Project Suggestions
Topic: Essential Open Source - Principles Rationale
Replies: 2
Views: 9596

Re: Essential Open Source - Principles Rationale

Hi Thanks very much for your post and for raising this. You're right in that as the content moves between different components, some non-printing characters are removed. Out of interest, have you tried using <br/> elements in the Principle Rationale slots to at least take a new line? I know it's not...
by jonathan.carter
09 Mar 2020, 11:45
Forum: Essential Open Source - Platform
Topic: Server not starting Server_Stub not found Unmarshall
Replies: 13
Views: 38069

Re: Server not starting Server_Stub not found Unmarshall

Hi, Where is the root folder of the viewer to copy the protege.jar to ? Is this under C:\Program Files\apache-tomcat-8.5.43\webapps\<viewer> ? You can copy the protege.jar file to any viewer web application that you have - and you only need to do this once. If you have multiple viewer versions in yo...
by jonathan.carter
14 Feb 2020, 12:38
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

Thanks very much for the screenshots. I can see from these that the Widgets have not installed correctly. If they were, you should have tabs such as the Essential Viewer Tab, Essential Update Tab etc. in those screenshots. If you haven't already, make sure to unzip the Essential Repository again and...
by jonathan.carter
13 Feb 2020, 11:04
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

Thanks for your post. Just to confirm, you are getting this error when you double-click on "essentialinstallupgrade67.jar"? This JAR file is a self-contained executable, so should always run. I've just re-tried it on a Windows environment and it starts and runs as expected. In case there's...
by jonathan.carter
10 Feb 2020, 10:54
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Hi Tshitshi,

We've released the updated Import Utility and Essential Widgets, which resolve the publishing issue that you identified on Windows.

You can download the latest versions of these components from the Downloads page.

Thanks very much for your help with this

Regards

Jonathan
by jonathan.carter
10 Feb 2020, 10:49
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

The installer is a JAR file that you should NOT attempt to unpack. Make sure to stop your browser attempting to convert it to a ZIP file. If your browser does convert it to a ZIP as part of the download, make sure to change the file suffix back to .jar . First, make sure that Protege is not running....
by jonathan.carter
06 Feb 2020, 11:29
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

The Widgets component of the Essential Open Source pack has an installer that will add a number of plugins to your Protege installation. This includes things like the Essential Viewer Tab that is used to send a snapshot of your current repository to Essential Viewer, the Essential Update Tab which c...
by jonathan.carter
03 Feb 2020, 15:26
Forum: Essential Open Source - Platform
Topic: finding previously uploaded spread sheets import utility
Replies: 4
Views: 13935

Re: finding previously uploaded spread sheets import utility

A history of the imports that have been previously run is only available in the open source edition of Essential. In Essential Cloud and Essential Docker, the Import Utility generates a DUP and does not currently execute the computed import and so does not maintain a history of previously versions o...
by jonathan.carter
31 Jan 2020, 15:14
Forum: Essential Open Source - Platform
Topic: Interfacing with Sparx EA
Replies: 3
Views: 12362

Re: Interfacing with Sparx EA

Yes, we have done various interfaces. Which direction are you interested in integrating? From Essential to Sparx or from Sparx to Essential? In Essential Cloud (including Essential Docker), a rich API is available for Essential. This is not available, currently for the open-source platform, although...
by jonathan.carter
31 Jan 2020, 15:10
Forum: Essential Modelling and Viewer
Topic: Essential Viewer - Error
Replies: 1
Views: 7515

Re: Essential Viewer - Error

This is a duplicate of this post.

We'll answer this via the linked article and close this post.

Jonathan
by jonathan.carter
31 Jan 2020, 15:00
Forum: General
Topic: Publish project
Replies: 3
Views: 11645

Re: Publish project

Thanks for getting back to us. 2GB should be OK but I note that you are running in Multi-user mode. In addition to the server needing to be configured to at least 2GB for its own Java environment, the user machine - e.g. your laptop - will also need to have 2GB of memory allocated to Java in order t...
by jonathan.carter
31 Jan 2020, 14:54
Forum: Essential Open Source - Platform
Topic: Essential Viewer Error
Replies: 25
Views: 55547

Re: Essential Viewer Error

Hi,

Thanks for your post.
We're working on fix to an issue that is very like this.

Can you tell us some more about what you did before seeing this error?

For example, did you:

- Publish to Viewer from Protege
- Open Viewer in web browser?

Thanks

Jonathan
by jonathan.carter
15 Jan 2020, 18:20
Forum: General
Topic: Publish project
Replies: 3
Views: 11645

Re: Publish project

Hi,

Can you tell us what you set the memory to, e.g. 2GB?
Which platform are you running on (Windows 10, Mac, etc.)?
If on Windows, are any exceptions reported in the associated console window of Protege (a Windows command-prompt window)?

Thanks

Jonathan
by jonathan.carter
10 Jan 2020, 10:56
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

So far, we have been unable to replicate the issue but we are looking into this. While we're working on this, please use the following approach: - download the resulting repository from the Import Utility - load this into Protege - publish to your selected Viewer from the Essential Viewer tab in Pro...
by jonathan.carter
10 Jan 2020, 10:22
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Thanks very much for these details

Jonathan
by jonathan.carter
09 Jan 2020, 18:00
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Thanks very much for this. Which version of the Import Utility were you running before moving to version 2.1.2? I note that you're using a pre-release version of Tomcat 9. We're testing with a full release (from 2019) of Tomcat 9 shortly. Have you been using Tomcat 9.0.0 for several months/years? Re...
by jonathan.carter
09 Jan 2020, 10:59
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Hi Tshitshi, Thanks again for sharing the reportXML file. Using this with my Viewer I can replicate your issue. Comparing this file with the one that I generated from the Import Utility 2.1.2 yesterday, the your file has not been encoded correctly and a large number of symbols are not being encoded ...
by jonathan.carter
09 Jan 2020, 09:06
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Thanks very much for sharing this with us.

I have downloaded the ZIP and removed it from your post to prevent any security issues with the content.

Jonathan
by jonathan.carter
08 Jan 2020, 16:29
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Thanks for sharing the repository and the Import Utility Configuration for the Import that you're using. I've applied the EIC to my local open-source Import Utility and then imported the repository that you provided into the configuration. This gave me the Import Activity, with associated source spr...
by jonathan.carter
20 Dec 2019, 15:23
Forum: Essential Open Source - Platform
Topic: [import Utility 2.12] Publication Issues
Replies: 19
Views: 44739

Re: [import Utility 2.12] Publication Issues

Hi Tshitshi, Thanks for your post. To try to understand what’s causing the issue that you’re seeing, I’ll playback what I’ve done to investigate it. I’ve just tried open source Viewer 6.8 with open source Import Utility 2.1.2. I set my Import Utility up to point to the relevant Viewer (via the Impor...
by jonathan.carter
04 Dec 2019, 12:58
Forum: Essential Open Source - Platform
Topic: performance improvement by RDM (Vmware)
Replies: 10
Views: 23824

Re: performance improvement by RDM (Vmware)

Hi, Before we advise, can you provide some more information about your Essential Docker deployment? Have you deployed the Docker container on the VMWare or is your host Linux machine running on the VMWare? What issues are you experiencing? Support for the direct VMWare (and RDM) configuration is out...
by jonathan.carter
18 Oct 2019, 15:53
Forum: Essential Open Source - Platform
Topic: Protege - cannot save query
Replies: 4
Views: 13897

Re: Protege - cannot save query

Hi Alex, Thanks for the update. I think the scenario is a bit clearer to me now. When Protege is running in multi-user mode - running Protege server and you access it in client/server mode - changes to the content of the repository are saved (instances, classes) BUT changes to the Project configurat...
by jonathan.carter
18 Oct 2019, 15:24
Forum: Essential Open Source - Platform
Topic: Eseential Viewer not working
Replies: 4
Views: 14789

Re: Eseential Viewer not working

That's great - thanks for the update. Just in case it's not clear: In the Essential Viewer Tab in Protege, the URL that you specify is the name of the WAR file. So, if the Viewer file is essential_viewer-6.5.5.war, then the URL would be: http://localhost:8080/essential_viewer-6.5.5 and this would al...
by jonathan.carter
16 Oct 2019, 09:25
Forum: Essential Open Source - Platform
Topic: Protege - cannot save query
Replies: 4
Views: 13897

Re: Protege - cannot save query

Hi, When you use the "Add to Query Library" button, you must give the Query that you have built a name in the "Query Name" box. This then saves the Query that you've defined in the panel above this under that name. The saved queries are stored in the Protege Project file (the .PP...
by jonathan.carter
11 Oct 2019, 13:45
Forum: Essential Modelling and Viewer
Topic: [Viewer 6.5] viewHistoryService ISSUE
Replies: 3
Views: 12307

Re: [Viewer 6.5] viewHistoryService ISSUE

Hi Tshitshi, Thanks for this. We’ve tried the history functionality and the set language links and all seems to work fine. I think the 2 posts (this and https://enterprise-architecture.org/forums/viewtopic.php?f=22&t=2242&sid=b4fe106ac5f24510fdb34e5800dd5758 ) you have on here are linked to ...
by jonathan.carter
11 Oct 2019, 09:57
Forum: Essential Open Source - Platform
Topic: Eseential Viewer not working
Replies: 4
Views: 14789

Re: Eseential Viewer not working

Hi, We looked further into this problem and have identified that the Essential Viewer WAR file on our website was corrupt. We've re-built this and a new version of the 'essential_viewer-6.5.4.war' file is now available to download. Remove the old version of 'essential_viewer-6.5.4.war' from your <TO...
by jonathan.carter
10 Oct 2019, 09:44
Forum: Essential Modelling and Viewer
Topic: [Viewer 6.5] viewHistoryService ISSUE
Replies: 3
Views: 12307

Re: [Viewer 6.5] viewHistoryService ISSUE

Hi Tshitshi,

We’re looking into this and viewtopic.php?f=22&t=2242

Have you encountered these problems before the bug-fix pack (for Unicode characters) that we shared with you recently?

Thanks very much

Jonathan
by jonathan.carter
10 Oct 2019, 09:36
Forum: Essential Open Source - Platform
Topic: Eseential Viewer not working
Replies: 4
Views: 14789

Re: Eseential Viewer not working

Hi, If you are attempting to publish to the Viewer, then you have the required components installed within your Protege. The publishing tab is failing to find the Viewer at the URL showing in the “Essential Viewer” address on the tab. When the Tomcat (port 8080) is not running, the publishing tab wi...
by jonathan.carter
25 Sep 2019, 16:12
Forum: Essential Modelling and Viewer
Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Replies: 18
Views: 41136

Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views

Hi Tshitshi, Thanks again for sending through the set of examples. We were able to replicate the issues that you were seeing and have resolved them, such that all these examples now render correctly in Viewer. Only very small changes to the following 2 files were required: common/core_utilities.xsl ...
by jonathan.carter
24 Sep 2019, 15:20
Forum: Essential Modelling and Viewer
Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Replies: 18
Views: 41136

Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views

Hi Tshitshi, Thanks again for bringing this issue to our attention. Please find a pack of updates for your Viewer in the attached ZIP file. There are 19 XSL files in this pack and so I've organised each file into folders in this ZIP: application/api business/api common common/api enterprise technolo...
by jonathan.carter
24 Sep 2019, 12:07
Forum: Essential Modelling and Viewer
Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Replies: 18
Views: 41136

Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views

Thanks very much for pointing this out.

We're working on a fix for this now and will post back the updated components

Jonathan
by jonathan.carter
17 Sep 2019, 14:35
Forum: Essential Open Source - Platform
Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Replies: 13
Views: 30410

Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5

Hi David, Thanks for the stack traces. I can see that this is failing whilst trying to make a configuration change to one of the widgets in Protege. Unfortunately, I can't tell where (amongst 1000's of lines of updates) this is happening. Have you ticked the option on the update tab to present detai...
by jonathan.carter
17 Sep 2019, 14:15
Forum: Essential Modelling and Viewer
Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Replies: 18
Views: 41136

Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views

Hi Jean-Marie, Thanks again for raising this issue. We've fixed the eas:removeQuotesFromString function (removed it and replaced it with a built-in XSL function). We're going to leave the eas:getSafeJSString() function in as it is used in a number of places to dynamically generate some Javascript. A...
by jonathan.carter
12 Sep 2019, 11:18
Forum: Essential Modelling and Viewer
Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Replies: 18
Views: 41136

Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views

Hi Jean-Marie,

Thanks for your post.

We will take a look at these functions.

Can I confirm: Is it strings with apostrophe's in - the ' character - that are being broken by these operations?

Thanks

Jonathan
by jonathan.carter
11 Sep 2019, 14:02
Forum: Essential Open Source - Platform
Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Replies: 13
Views: 30410

Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5

Hi, I’ve just followed the process that you described, starting with the baseline 6.2 repository and applied the 6.2 to 6.4 upgrade pack. This completed successfully and next, without saving the repository, I then applied the 6.4 to 6.5 upgrade pack. This took some minutes (8 minutes for the last up...
by jonathan.carter
11 Sep 2019, 13:33
Forum: Essential Open Source - Platform
Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Replies: 13
Views: 30410

Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5

Thanks for the stack trace. We're looking into this.

Is there any more of the stack trace below line 47?

I can see where the Null Pointer exception is occurring but I think there is some more information about where this started.

Thanks

Jonathan
by jonathan.carter
09 Sep 2019, 09:20
Forum: Essential Open Source - Platform
Topic: Protege complaints that Java VM could not be found
Replies: 2
Views: 10297

Re: Protege complaints that Java VM could not be found

Hi Ron, Can you tell me how you are starting Protege? Are you running the script <Protege Install>/bin/run_protege.sh? That script is expecting to find a sub-directory, “jre/bin” inside the path that $JAVA_HOME is pointing to. Inside that directory, the script is expecting to find an executable call...
by jonathan.carter
06 Sep 2019, 10:08
Forum: Essential Open Source - Platform
Topic: ClassNotFoundException Server_Stub
Replies: 1
Views: 8394

Re: ClassNotFoundException Server_Stub

Hi,

I think this is basically the same issue as you posted (slightly different config of the start rmiregistry.exe!) here, in the thread about the CODEBASE_URL

Let's keep that in one thread, over there.

Jonathan
by jonathan.carter
06 Sep 2019, 10:05
Forum: Essential Open Source - Platform
Topic: Server not starting Server_Stub not found Unmarshall
Replies: 13
Views: 38069

Re: Server not starting Server_Stub not found Unmarshall

I think you're almost there. You will need to change the lines: set CODEBASE_URL=file:/c:/program%%20files/Protege_3.5/protege.jar rem "http://localhost:8080/essential_viewer_62/protege.jar" to rem set CODEBASE_URL=file:/c:/program%%20files/Protege_3.5/protege.jar set CODEBASE_URL="ht...
by jonathan.carter
16 Aug 2019, 17:13
Forum: Essential Modelling and Viewer
Topic: How to model integration architecture?
Replies: 4
Views: 12978

Re: How to model integration architecture?

Hi, Yes, it is our intention to include instances of the new Application Provider Interface class in views such as the Application Dependency Model. Note that the new class is designed to model things like APIs etc. as a specific type of application, and the Views will be updated to include these in...
by jonathan.carter
16 Aug 2019, 16:53
Forum: Essential Open Source - Platform
Topic: Protege Out of memory exception with example
Replies: 9
Views: 21501

Re: Protege Out of memory exception with example

Hi, As you've noticed, once you have a few instances in the repository, the memory requirements increase. The good news is that allocating 2GB RAM to Protege will be plenty for repositories with thousands of instances. To increase the memory, we need to specify the allocation to the Java environment...
by jonathan.carter
06 Aug 2019, 17:07
Forum: General
Topic: How to link essential to vmware production machine
Replies: 1
Views: 8337

Re: How to link essential to vmware production machine

Hi, You can you use the Snapshot tab to take a copy of your current repository on, e.g. your Windows machine. This creates a ZIP file that you can then move to, e.g. your VMWare machine. Unpack the ZIP snapshot and from there you can load the repository using the PPRJ file. You can use the Snapshot ...
by jonathan.carter
14 Jun 2019, 11:21
Forum: Essential Open Source - Platform
Topic: Essential Import Utility Request for further details
Replies: 7
Views: 19502

Re: Essential Import Utility Request for further details

Hi Julian, Sounds like you are almost there. You have the usages in the Application Dependency Model, which is great - they are showing on the graphical editor. The thing to check is that in your import specification, you remember to associate each of the dependency instances (:APU-TO-APU-STATIC-REL...
by jonathan.carter
03 Apr 2019, 13:35
Forum: Essential Open Source - Platform
Topic: Essential Standlone 6.2 Update Plugin Not Working
Replies: 3
Views: 12594

Re: Essential Standlone 6.2 Update Plugin Not Working

Thanks for getting back to us.

We don't normally have any trouble with the standalone pack, so this is very useful feedback.

Jonathan
by jonathan.carter
19 Mar 2019, 10:40
Forum: Essential Open Source - Platform
Topic: Essential Standlone 6.2 Update Plugin Not Working
Replies: 3
Views: 12594

Re: Essential Standlone 6.2 Update Plugin Not Working

Hi, Thanks for posting about the JAXB issue that you're seeing. This is certainly something that we've seen before and I'm pretty sure that it's caused by the Java version that you are using with Protege. Java 1.6 is pretty old now, and I would recommend upgrading the Java that Protege is using to J...
by jonathan.carter
15 Feb 2019, 15:22
Forum: Essential Open Source - Platform
Topic: Unsupported major.minor on server startup
Replies: 2
Views: 10818

Re: Unsupported major.minor on server startup

Hi, Thanks for posting. Normally, there are 2 versions of the JDBC driver that you can use - and this makes a difference depending on which Java runtime that you. Are you using 'sqljbdc.jar' or 'sqljdbc4.jar'? As you're running with Java 8, you should be using sqljdbc4.jar. The simplest way to use t...
by jonathan.carter
08 Jan 2019, 18:48
Forum: Essential Modelling and Viewer
Topic: Resusable Technology Product Architectures
Replies: 1
Views: 8452

Re: Resusable Technology Product Architectures

Hi, I think this is related to your other post about the Technology Build Architectures. https://enterprise-architecture.org/forums/viewtopic.php?f=22&t=2049 There’s some auto-naming applied to these architectures, which saves a lot of typing! Start by creating an instance of the Technology Prod...
by jonathan.carter
08 Jan 2019, 18:40
Forum: Essential Modelling and Viewer
Topic: Standard Level Field
Replies: 3
Views: 11572

Re: Standard Level Field

Hi, These Standard Levels are defined in the EA Support part of the Essential Meta Model, in this case as instances of the Technology Standards Management / Technology Provider Standard Specification instances. When you create one of these standard specifications, you select the Technology Provider ...
by jonathan.carter
08 Jan 2019, 18:06
Forum: Essential Modelling and Viewer
Topic: Reuse of Technology Product Architecture
Replies: 3
Views: 11936

Re: Reuse of Technology Product Architecture

Hi, The Technology Product Architecture and Technology Build Architecture are designed to model different things. It sounds to me like you should be using the Technology Build Architecture to describe a Technology Build, e.g. “Oracle on AIX”, to describe the Oracle database, IBM AIX operating system...
by jonathan.carter
07 Jan 2019, 15:14
Forum: Essential Open Source - Platform
Topic: unable to open demo repository demojuly2018
Replies: 5
Views: 13746

Re: unable to open demo repository demojuly2018

Yes, the default Java memory is too low to hold the demo repository. You will find that once you have some content added to the baseline repository, your repository will need more memory too. Follow the instructions in the article for which Rajaraman has posted the link and let us know how you get o...