Search found 1087 matches
- 17 Nov 2021, 12:54
- Forum: Essential Open Source - Platform
- Topic: Essential OS Deployment: Desktop + Server?
- Replies: 1
- Views: 6157
Re: Essential OS Deployment: Desktop + Server?
Hi Ken, There certainly is a configuration that supports what you are looking to do. You can perform a Multi-User Install which provides you with: A single database in which the repository is stored and managed A single Viewer installation that can be accessed via a user's web browser A server-based...
- 29 Sep 2021, 10:47
- Forum: Essential Open Source - Platform
- Topic: eup updates fail for standalone
- Replies: 1
- Views: 6149
Re: eup updates fail for standalone
Hi, Could you tell us a bit more about your installation and the EUPs that you are trying to apply, please? I've tested all the EUPs that perform the Meta Model updates from version 6.11 to 6.14 and these all run correctly. Before you re-try to apply any of the Update Packs, make sure that you have ...
- 03 Sep 2021, 10:22
- Forum: Essential Cloud
- Topic: User access to specific Portals
- Replies: 2
- Views: 6949
Re: User access to specific Portals
Hi Rob, You can control who can see which Portals by using the Security Classifications to classify those new Portals that you have defined. In that way, only those users who have clearance for the classifications that you have defined will see those Portals. First thing to note is that the Security...
- 02 Jul 2021, 14:10
- Forum: Essential Open Source - Platform
- Topic: Not seeing all changes in Technical Reference Model
- Replies: 12
- Views: 18020
Re: Not seeing all changes in Technical Reference Model
Hi Matt,
Thanks for posting about the issue with the Snapshot Tab. We've identified an issue with the installer and will get this updated. The work-around that you described is great and is safe to use in the meantime.
Jonathan
Thanks for posting about the issue with the Snapshot Tab. We've identified an issue with the installer and will get this updated. The work-around that you described is great and is safe to use in the meantime.
Jonathan
- 23 Jun 2021, 10:45
- Forum: Essential Open Source - Platform
- Topic: V6.13 (Open Source) Error When Publishing
- Replies: 2
- Views: 7204
Re: V6.13 (Open Source) Error When Publishing
Hi Keith, Thanks for posting the issues - and for the efforts you have made to debug the error. On the first one - about the missing file: technology\api\core_api_views_it_asset_api_tl_get_all_tech_products_roles.xsl, that file is indeed missing and this appears to be a naming discrepancy between th...
- 21 May 2021, 15:45
- Forum: Essential Open Source - Platform
- Topic: Essential upd tab doesn't appear in Protege 3.x
- Replies: 1
- Views: 6090
Re: Essential upd tab doesn't appear in Protege 3.x
Hi Jose, Thanks for the screenshots. I can see from the second one that you have installed the Essential Widgets which means that the Update Tab is available to you. It looks to me like you have created a new project in Protege (e.g. via File -> New Project...). The configuration of the tabs that ar...
- 04 May 2021, 12:21
- Forum: Essential Open Source - Platform
- Topic: Multi-User-Error Ubuntu
- Replies: 1
- Views: 6437
Re: Multi-User-Error Ubuntu
Hi Lukas, You have followed the Protege Team's guidelines but we found that the issue is that a file-based URI for the CODEBASE variable does not work. Therefore, I recommend that you use the http-based CODEBASE setting that is commented out in your run_protege_server.sh script: Change: CODEBASE_URL...
- 07 Apr 2021, 16:13
- Forum: Essential Cloud
- Topic: Password setup for technical account without email
- Replies: 3
- Views: 8263
Re: Password setup for technical account without email
To make it easier to manage accounts that are used by APIs, it is possible to use an account for which the password does NOT expire.
Contact Essential Support to have such an API user account set up.
Jonathan
Contact Essential Support to have such an API user account set up.
Jonathan
- 24 Mar 2021, 12:27
- Forum: General
- Topic: essential_viewer as standalone install on ubuntu
- Replies: 1
- Views: 5643
Re: essential_viewer as standalone install on ubuntu
Hi, Thanks for your post. It would be really helpful if you could post more from the Tomcat logs (e.g. /var/logs/tomcat9/catalina.out) that might help identify the reason for the message that you are receiving. I think the simplest next step would be to try an alternative version of the Java JVM tha...
- 15 Mar 2021, 15:19
- Forum: Essential Open Source - Platform
- Topic: Error when setup Target Environment
- Replies: 2
- Views: 7245
Re: Error when setup Target Environment
Hi Chandra, Thanks for your post. It's hard to tell what's happening from that screenshot. Try defining a new Dev/UAT environment that is connected to the Live environment that you have already defined. It is also possible that your Tomcat has run out of memory. See this document that describes how ...
- 03 Mar 2021, 11:02
- Forum: Essential Open Source - Platform
- Topic: Unable to publish to viewer
- Replies: 4
- Views: 9950
Re: Unable to publish to viewer
Hi Pascal, It's not clear from those logs why the publishing isn't working with form-based login. There is no configuration required within Protege - the tab will work out whether to use form-based login or basic authentication. The sequence of requests in the web server logs that you've provided sh...
- 11 Feb 2021, 16:16
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer docker volume error
- Replies: 2
- Views: 7227
Re: Essential Viewer docker volume error
Sorry, but we didn't create the open source Docker version but will try and help... It sounds like your Docker is not allowing HTTP connections into the Viewer. When you publish, the Protege tab makes an HTTP connection to the Viewer to publish your repository snapshot. If you haven't already, make ...
- 11 Feb 2021, 16:07
- Forum: Essential Open Source - Platform
- Topic: jaxb-api.jar error
- Replies: 2
- Views: 7189
Re: jaxb-api.jar error
Hi Colin, This is something that we've seen before, yes. Most likely this is related to the Java version that you're using and a possible conflict with the JVM that Protege is using. I think that this post about the JAXB libs should help - it covers 2 possible solutions that have worked for others. ...
- 09 Feb 2021, 12:32
- Forum: Essential Open Source - Platform
- Topic: Error starting Essential Viewere
- Replies: 2
- Views: 6982
- 09 Feb 2021, 12:30
- Forum: Essential Open Source - Platform
- Topic: Standalone version - Unable to publish
- Replies: 4
- Views: 9962
Re: Standalone version - Unable to publish
Thanks for posting back that you have been able to resolve this via the Apache Tomcat version.
Can I ask which version was NOT working for you?
Thanks @Colin for your post on here, too!
Jonathan
Can I ask which version was NOT working for you?
Thanks @Colin for your post on here, too!
Jonathan
- 16 Dec 2020, 12:32
- Forum: Essential Open Source - Platform
- Topic: Essential Import Utility v2.3 errors
- Replies: 13
- Views: 23152
Re: Essential Import Utility v2.3 errors
Thanks. You mentioned that you needed to add 2 JAR files to get this working - JAXB and Activation.jar. Did you have to add these when running with Tomcat 8? When I built my Tomcat 9 environment, I didn't need to introduce any additional components. I'm wondering whether these additional JARs could ...
- 15 Dec 2020, 10:39
- Forum: Essential Open Source - Platform
- Topic: Essential Import Utility v2.3 errors
- Replies: 13
- Views: 23152
Re: Essential Import Utility v2.3 errors
Thanks for posting back - and the confirmation that Open JDK 11 works happily. We've done a lot within the Import Utility to support Unicode etc. and have worked successfully with non-latin character sets etc. but I wonder if actually the issue is down to the 'data' that's being imported, or the imp...
- 09 Dec 2020, 12:19
- Forum: Essential Open Source - Platform
- Topic: Essential Import Utility v2.3 errors
- Replies: 13
- Views: 23152
Re: Essential Import Utility v2.3 errors
Thanks for these details. I think the cause of your problems that you’ve found could be the OpenJDK 11. Whilst we support Tomcat 9 etc. currently the supported Java version is Java 8. You could try using OpenJDK 8. OpenJDK 11, could be the cause of some of the messages that you’re seeing in that log...
- 04 Dec 2020, 13:07
- Forum: Essential Open Source - Platform
- Topic: Essential Import Utility v2.3 errors
- Replies: 13
- Views: 23152
Re: Essential Import Utility v2.3 errors
Hi, Thanks for your post - especially for the log files that you included. It looks like with Tomcat 9, the Import Utility is unable to load and include the file of library functions used by the import engine. Thanks also for testing Import Utility 2.3 with Tomcat 8 and showing that all works fine. ...
- 03 Dec 2020, 21:40
- Forum: Essential Cloud
- Topic: Password setup for technical account without email
- Replies: 3
- Views: 8263
Re: Password setup for technical account without email
Hi
It is not possible to create an account that does not have an email account. The account is required for processes such as activation and password reset.
For security reasons user passwords expire and must be updated every few months.
Jonathan
It is not possible to create an account that does not have an email account. The account is required for processes such as activation and password reset.
For security reasons user passwords expire and must be updated every few months.
Jonathan
- 09 Oct 2020, 10:46
- Forum: Essential Modelling and Viewer
- Topic: (cyber)security modeling
- Replies: 1
- Views: 6256
Re: (cyber)security modeling
Hi Jean-Marie, You are correct, there is not much in terms of Views at the moment, even though the meta model has been defined for some time. Can I check with you that you are referring to the EA Support / Security Management part of the meta model? We don’t have any good examples (repository conten...
- 24 Aug 2020, 11:21
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
Hi, Thanks - we have seen this issue before with Viewer, for users who were running on Windows. Thanks for confirming the version of Essential Viewer that you are using. This is not the latest version of the Viewer and an update to the Essential Import Utility is also required to completely resolve ...
- 21 Aug 2020, 17:01
- Forum: Essential Open Source - Platform
- Topic: Error importing sample dup into Protege 3.5
- Replies: 4
- Views: 10575
Re: Error importing sample dup into Protege 3.5
Hi Ade, Great to hear that you have got the Standalone Essential working. I recommend that installation above the "Essential in a Box" option. "Essential In a Box" is intended for those who do not easily have rights to install software. However, thanks for raising the issue that ...
- 17 Aug 2020, 11:08
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
Hi, It sounds like you are almost there, if you can perform the imports into Protege and publish to Viewer from Protege. To do the publish from the Import Utility, you must make sure that you have configured your Target Environment with the correct details for your Viewer. This article describes how...
- 17 Aug 2020, 10:36
- Forum: Essential Open Source - Platform
- Topic: Error importing sample dup into Protege 3.5
- Replies: 4
- Views: 10575
Re: Error importing sample dup into Protege 3.5
Hi, Thanks for your post. Could you confirm which version of Java you are using? Also, just to be clear, what is the behaviour of the application? Despite logging this error, does it run the DUP into your repository anyway? We have seen errors like this with later Java versions and JAXB. Essential r...
- 17 Aug 2020, 10:26
- Forum: Essential Open Source - Platform
- Topic: Protege Essential Snapshot Not Working
- Replies: 1
- Views: 6108
Re: Protege Essential Snapshot Not Working
Hi, Thanks for your post. I've tested this out with the latest release of the Snapshot Tab (v1.5). We haven't changed this for some time, so I expect that you are also using this version but could you confirm which version you are using? Go to Help -> About Plugins... and select Essential Snapshot T...
- 28 Jul 2020, 11:02
- Forum: Essential Open Source - Platform
- Topic: Protege Out of memory exception with example
- Replies: 9
- Views: 17485
Re: Protege Out of memory exception with example
Hi Kamana, The Protege client must have the memory configuration applied to each Protege client installation. When the change is made within the Protege GUI (on Windows platforms), Protege must still be restarted for the change to take effect. That you are running it within a Citrix Receiver might b...
- 28 Jul 2020, 10:48
- Forum: Essential Open Source - Platform
- Topic: Memory exception when trying to send a repository
- Replies: 1
- Views: 6165
Re: Memory exception when trying to send a repository
Thanks for your post. If you are going to run a multi-user installation, I strongly recommend using a database backend for the Protege repository. It is possible to run it as you have configured it but you will need to make sure that it is configured to perform an automatic save every few minutes to...
- 22 Jul 2020, 11:46
- Forum: Essential Open Source - Platform
- Topic: Protege Out of memory exception with example
- Replies: 9
- Views: 17485
Re: Protege Out of memory exception with example
Hi, 2GB RAM should be plenty of memory for the sample repositories but you've mentioned that you're running a Protege Server. You will need to make sure that you have allocated enough memory for both the server instance and all of the Protege clients. Protege server is started via a shell-script, so...
- 22 Jul 2020, 11:37
- Forum: Essential Open Source - Platform
- Topic: Meta Project Definition
- Replies: 3
- Views: 8759
Re: Meta Project Definition
Thanks for the update! Looks like out posts crossed in the ether!
- 22 Jul 2020, 11:37
- Forum: Essential Open Source - Platform
- Topic: Meta Project Definition
- Replies: 3
- Views: 8759
Re: Meta Project Definition
Hi, The Essential Installer should give you the option to install the 'Server' pack (which is a ZIP of the metaproject.pprj etc.) which includes this definition. The installer will attempt to over-write the default Protege Server configuration by default but it is possible that you may have installe...
- 22 Jul 2020, 10:54
- Forum: Essential Open Source - Platform
- Topic: Import Utility Install - getting http status 404 - Not found
- Replies: 2
- Views: 7581
Re: Import Utility Install - getting http status 404 - Not found
Hi, Thanks for your post. It sounds like one of the following is causing what you're seeing with the Import Utility: The Essential Import Utility web application has not been installed - note that it is a separate component The Import Utility has been installed but the web application name is slight...
- 22 Jun 2020, 09:35
- Forum: Essential Open Source - Platform
- Topic: Import tool failing with python parsing errors
- Replies: 1
- Views: 6290
Re: Import tool failing with python parsing errors
Hi John, Thanks for your post. If you could ZIP up the log files that you mentioned (that the site disallowed you from uploading in raw-form), we can start there to see what's being reported from the EssentialGetInstance() function. As an aside, MySQL 8 is not supported currently and I would not be ...
- 11 Jun 2020, 10:13
- Forum: Essential Open Source - Platform
- Topic: Error on Protege 3.5 multi-user rmiregistry window
- Replies: 4
- Views: 10680
Re: Error on Protege 3.5 multi-user rmiregistry window
Hi Bill, Assuming nothing else has changed to what was a working configuration, I think that perhaps the Windows Server 2016 upgrade made have tightened up / reset some firewall settings and the ports that the Protege Clients use to contact Protege server are now being blocked. This would not be you...
- 11 Jun 2020, 09:57
- Forum: Essential Open Source - Platform
- Topic: Can't start multiuser Protege after reinstall/upgrade
- Replies: 3
- Views: 8924
- 05 Jun 2020, 11:48
- Forum: Essential Open Source - Platform
- Topic: Error loading Essential Viewer in Tomcat
- Replies: 1
- Views: 6611
Re: Error loading Essential Viewer in Tomcat
Hi Sreeni, This shouldn't affect the behaviour of the open-source edition of Essential Viewer. As long as when you go to http://<YOUR VIEWER HOSTNAME:PORT>/essential_viewer you get the homepage and all the other Views, you can ignore this and treat it as a warning. The error reported is related to a...
- 27 May 2020, 14:47
- Forum: Essential Open Source - Platform
- Topic: Launch Pad v5 - How to export to xls > update > import
- Replies: 6
- Views: 12486
Re: Launch Pad v5 - How to export to xls > update > import
Hi John, On Q4, your repository strategy is entirely up to you. Some people have multiple repositories that are for development, test and production. Other people have only ‘production’ or ‘live’ repositories or multiple repositories targeting different domains. Therefore, there is no automatic publ...
- 19 May 2020, 15:38
- Forum: Essential Open Source - Platform
- Topic: Multi-user installation woes
- Replies: 2
- Views: 8145
Re: Multi-user installation woes
Hi, Firstly, MySQL 8.x is NOT supported, so Protege is not going to be able to use that as 'backend'. If you run into any Java issues, try going back to a Java 8 JDK but it doesn't sound like that is a problem. 1. Tomcat WAR files. The links on the OS Downloads page are to WAR files, e.g. essential_...
- 19 May 2020, 15:18
- Forum: Essential Open Source - Platform
- Topic: Multi-user install woes
- Replies: 1
- Views: 6422
- 18 May 2020, 10:16
- Forum: Essential Modelling and Viewer
- Topic: [Viewer 6.9.2 & 6.9.3] Search results : current selected language ignored Issue
- Replies: 2
- Views: 7208
Re: [Viewer 6.9.2 & 6.9.3] Search results : current selected language ignored Issue
Hi Tshitshi, Thanks for raising this. I've had a look at the Search view and it is prepared for translations but it looks like the link on the toolbar is not passing the current language (which is a bug!). When you force it - by adding the "cl" URL parameter as you described - those phrase...
- 18 May 2020, 09:57
- Forum: Essential Open Source - Platform
- Topic: Not able to install on Ubuntu 19
- Replies: 3
- Views: 8874
Re: Not able to install on Ubuntu 19
Thanks for the update. You are using Tomcat Manager, so we know that Tomcat is running. Can you check in the <TOMCAT HOME DIRECTORY>/webapps folder and check that you have: a) essential_viewer.war file b) essential_viewer directory Note that any version suffixes on the "essential_viewer" a...
- 12 May 2020, 11:44
- Forum: Essential Open Source - Platform
- Topic: Can't start multiuser Protege after reinstall/upgrade
- Replies: 3
- Views: 8924
Re: Can't start multiuser Protege after reinstall/upgrade
Hi, Thanks for including the PDF of your run_protege_server.bat file - that shows what the issue is. This post describes the issue and the resolution. In summary, from Java 7, a change to how Java RMI makes connections means that we need to provide a copy of the JAR file via HTTP instead of by File ...
- 12 May 2020, 11:32
- Forum: Essential Open Source - Platform
- Topic: Server not starting Server_Stub not found Unmarshall
- Replies: 13
- Views: 32590
Re: Server not starting Server_Stub not found Unmarshall
Hi, I wonder if there are some remnants of the MySQL 8.0 left in the default permanent storage on your filesystem (e.g. the down-grade from v8 to v5.7 hasn't worked properly), or is this a completely fresh install? This is a MySQL issue and I think the key line in the trace that you've sent is: Tabl...
- 14 Apr 2020, 12:02
- Forum: Essential Open Source - Platform
- Topic: Publishing V6.9 Produces an error
- Replies: 4
- Views: 10332
Re: Publishing V6.9 Produces an error
Hi Keith, Thanks for the Essential Viewer log file - this is exactly what we need. Looking in here, there are some errors that you can safely ignore at the start - all the ERROR entries at the start. What the log is telling us, is that the Viewer is not able to clear the cache directory. The report ...
- 31 Mar 2020, 11:14
- Forum: Essential Open Source - Platform
- Topic: Where are instance changes stored in Protege 3.5 multiuser
- Replies: 1
- Views: 6514
Re: Where are instance changes stored in Protege 3.5 multiuser
Hi Bill, That the changes you’re making are seen in the clients and persist across system restarts shows that everything is working correctly. Where it is stored is harder to work out as Protege will allocate it dynamically when you create the new slot. Although you can persist the repositories in a...
- 20 Mar 2020, 12:58
- Forum: Essential Cloud
- Topic: Synonyms in Search
- Replies: 1
- Views: 6562
Re: Synonyms in Search
Hi Thanks for your post. Rather than searching all instances (e.g. of relationship classes etc.), it focusses on searching a range of specific classes. Whilst this works well in managing what you get back from a search, it does not currently search using Synonyms. We've updated the search XSL templa...
- 20 Mar 2020, 11:33
- Forum: Essential Open Source - Platform
- Topic: Server not starting Server_Stub not found Unmarshall
- Replies: 13
- Views: 32590
Re: Server not starting Server_Stub not found Unmarshall
Thanks for posting back. That you are seeing the message: Loaded 177000 instances: viewer3_devrep_14032012_003_ProjectKB_Class12320 is good. That is Protege loading instances from your repository. I assume that you are using MySQL as the "back end" for Protege server. Can you confirm this?...
- 20 Mar 2020, 10:36
- Forum: Essential Modelling and Viewer
- Topic: Physical Process Model
- Replies: 6
- Views: 16574
Re: Physical Process Model
Hi, Is your question about how to capture the workflow (process flow?) of a business process / business activity etc? Or is it about how we render those within a View? I hope my long post, above, explains most of the meta model rationale and how to capture these things. In summary, though, a Physica...
- 20 Mar 2020, 10:22
- Forum: Essential Project Suggestions
- Topic: Essential Open Source - Principles Rationale
- Replies: 2
- Views: 8128
Re: Essential Open Source - Principles Rationale
Hi Thanks very much for your post and for raising this. You're right in that as the content moves between different components, some non-printing characters are removed. Out of interest, have you tried using <br/> elements in the Principle Rationale slots to at least take a new line? I know it's not...
- 09 Mar 2020, 11:45
- Forum: Essential Open Source - Platform
- Topic: Server not starting Server_Stub not found Unmarshall
- Replies: 13
- Views: 32590
Re: Server not starting Server_Stub not found Unmarshall
Hi, Where is the root folder of the viewer to copy the protege.jar to ? Is this under C:\Program Files\apache-tomcat-8.5.43\webapps\<viewer> ? You can copy the protege.jar file to any viewer web application that you have - and you only need to do this once. If you have multiple viewer versions in yo...
- 14 Feb 2020, 12:38
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
Thanks very much for the screenshots. I can see from these that the Widgets have not installed correctly. If they were, you should have tabs such as the Essential Viewer Tab, Essential Update Tab etc. in those screenshots. If you haven't already, make sure to unzip the Essential Repository again and...
- 13 Feb 2020, 11:04
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
Thanks for your post. Just to confirm, you are getting this error when you double-click on "essentialinstallupgrade67.jar"? This JAR file is a self-contained executable, so should always run. I've just re-tried it on a Windows environment and it starts and runs as expected. In case there's...
- 10 Feb 2020, 10:54
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Hi Tshitshi,
We've released the updated Import Utility and Essential Widgets, which resolve the publishing issue that you identified on Windows.
You can download the latest versions of these components from the Downloads page.
Thanks very much for your help with this
Regards
Jonathan
We've released the updated Import Utility and Essential Widgets, which resolve the publishing issue that you identified on Windows.
You can download the latest versions of these components from the Downloads page.
Thanks very much for your help with this
Regards
Jonathan
- 10 Feb 2020, 10:49
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
The installer is a JAR file that you should NOT attempt to unpack. Make sure to stop your browser attempting to convert it to a ZIP file. If your browser does convert it to a ZIP as part of the download, make sure to change the file suffix back to .jar . First, make sure that Protege is not running....
- 06 Feb 2020, 11:29
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
The Widgets component of the Essential Open Source pack has an installer that will add a number of plugins to your Protege installation. This includes things like the Essential Viewer Tab that is used to send a snapshot of your current repository to Essential Viewer, the Essential Update Tab which c...
- 03 Feb 2020, 15:26
- Forum: Essential Open Source - Platform
- Topic: finding previously uploaded spread sheets import utility
- Replies: 4
- Views: 11652
Re: finding previously uploaded spread sheets import utility
A history of the imports that have been previously run is only available in the open source edition of Essential. In Essential Cloud and Essential Docker, the Import Utility generates a DUP and does not currently execute the computed import and so does not maintain a history of previously versions o...
- 31 Jan 2020, 15:14
- Forum: Essential Open Source - Platform
- Topic: Interfacing with Sparx EA
- Replies: 3
- Views: 10426
Re: Interfacing with Sparx EA
Yes, we have done various interfaces. Which direction are you interested in integrating? From Essential to Sparx or from Sparx to Essential? In Essential Cloud (including Essential Docker), a rich API is available for Essential. This is not available, currently for the open-source platform, although...
- 31 Jan 2020, 15:10
- Forum: Essential Modelling and Viewer
- Topic: Essential Viewer - Error
- Replies: 1
- Views: 6242
Re: Essential Viewer - Error
This is a duplicate of this post.
We'll answer this via the linked article and close this post.
Jonathan
We'll answer this via the linked article and close this post.
Jonathan
- 31 Jan 2020, 15:00
- Forum: General
- Topic: Publish project
- Replies: 3
- Views: 10104
Re: Publish project
Thanks for getting back to us. 2GB should be OK but I note that you are running in Multi-user mode. In addition to the server needing to be configured to at least 2GB for its own Java environment, the user machine - e.g. your laptop - will also need to have 2GB of memory allocated to Java in order t...
- 31 Jan 2020, 14:54
- Forum: Essential Open Source - Platform
- Topic: Essential Viewer Error
- Replies: 25
- Views: 45799
Re: Essential Viewer Error
Hi,
Thanks for your post.
We're working on fix to an issue that is very like this.
Can you tell us some more about what you did before seeing this error?
For example, did you:
- Publish to Viewer from Protege
- Open Viewer in web browser?
Thanks
Jonathan
Thanks for your post.
We're working on fix to an issue that is very like this.
Can you tell us some more about what you did before seeing this error?
For example, did you:
- Publish to Viewer from Protege
- Open Viewer in web browser?
Thanks
Jonathan
- 15 Jan 2020, 18:20
- Forum: General
- Topic: Publish project
- Replies: 3
- Views: 10104
Re: Publish project
Hi,
Can you tell us what you set the memory to, e.g. 2GB?
Which platform are you running on (Windows 10, Mac, etc.)?
If on Windows, are any exceptions reported in the associated console window of Protege (a Windows command-prompt window)?
Thanks
Jonathan
Can you tell us what you set the memory to, e.g. 2GB?
Which platform are you running on (Windows 10, Mac, etc.)?
If on Windows, are any exceptions reported in the associated console window of Protege (a Windows command-prompt window)?
Thanks
Jonathan
- 10 Jan 2020, 10:56
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
So far, we have been unable to replicate the issue but we are looking into this. While we're working on this, please use the following approach: - download the resulting repository from the Import Utility - load this into Protege - publish to your selected Viewer from the Essential Viewer tab in Pro...
- 10 Jan 2020, 10:22
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Thanks very much for these details
Jonathan
Jonathan
- 09 Jan 2020, 18:00
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Thanks very much for this. Which version of the Import Utility were you running before moving to version 2.1.2? I note that you're using a pre-release version of Tomcat 9. We're testing with a full release (from 2019) of Tomcat 9 shortly. Have you been using Tomcat 9.0.0 for several months/years? Re...
- 09 Jan 2020, 10:59
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Hi Tshitshi, Thanks again for sharing the reportXML file. Using this with my Viewer I can replicate your issue. Comparing this file with the one that I generated from the Import Utility 2.1.2 yesterday, the your file has not been encoded correctly and a large number of symbols are not being encoded ...
- 09 Jan 2020, 09:06
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Thanks very much for sharing this with us.
I have downloaded the ZIP and removed it from your post to prevent any security issues with the content.
Jonathan
I have downloaded the ZIP and removed it from your post to prevent any security issues with the content.
Jonathan
- 08 Jan 2020, 16:29
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Thanks for sharing the repository and the Import Utility Configuration for the Import that you're using. I've applied the EIC to my local open-source Import Utility and then imported the repository that you provided into the configuration. This gave me the Import Activity, with associated source spr...
- 20 Dec 2019, 15:23
- Forum: Essential Open Source - Platform
- Topic: [import Utility 2.12] Publication Issues
- Replies: 19
- Views: 37100
Re: [import Utility 2.12] Publication Issues
Hi Tshitshi, Thanks for your post. To try to understand what’s causing the issue that you’re seeing, I’ll playback what I’ve done to investigate it. I’ve just tried open source Viewer 6.8 with open source Import Utility 2.1.2. I set my Import Utility up to point to the relevant Viewer (via the Impor...
- 04 Dec 2019, 12:58
- Forum: Essential Open Source - Platform
- Topic: performance improvement by RDM (Vmware)
- Replies: 10
- Views: 19595
Re: performance improvement by RDM (Vmware)
Hi, Before we advise, can you provide some more information about your Essential Docker deployment? Have you deployed the Docker container on the VMWare or is your host Linux machine running on the VMWare? What issues are you experiencing? Support for the direct VMWare (and RDM) configuration is out...
- 18 Oct 2019, 15:53
- Forum: Essential Open Source - Platform
- Topic: Protege - cannot save query
- Replies: 4
- Views: 11663
Re: Protege - cannot save query
Hi Alex, Thanks for the update. I think the scenario is a bit clearer to me now. When Protege is running in multi-user mode - running Protege server and you access it in client/server mode - changes to the content of the repository are saved (instances, classes) BUT changes to the Project configurat...
- 18 Oct 2019, 15:24
- Forum: Essential Open Source - Platform
- Topic: Eseential Viewer not working
- Replies: 4
- Views: 12445
Re: Eseential Viewer not working
That's great - thanks for the update. Just in case it's not clear: In the Essential Viewer Tab in Protege, the URL that you specify is the name of the WAR file. So, if the Viewer file is essential_viewer-6.5.5.war, then the URL would be: http://localhost:8080/essential_viewer-6.5.5 and this would al...
- 16 Oct 2019, 09:25
- Forum: Essential Open Source - Platform
- Topic: Protege - cannot save query
- Replies: 4
- Views: 11663
Re: Protege - cannot save query
Hi, When you use the "Add to Query Library" button, you must give the Query that you have built a name in the "Query Name" box. This then saves the Query that you've defined in the panel above this under that name. The saved queries are stored in the Protege Project file (the .PP...
- 11 Oct 2019, 13:45
- Forum: Essential Modelling and Viewer
- Topic: [Viewer 6.5] viewHistoryService ISSUE
- Replies: 3
- Views: 10305
Re: [Viewer 6.5] viewHistoryService ISSUE
Hi Tshitshi, Thanks for this. We’ve tried the history functionality and the set language links and all seems to work fine. I think the 2 posts (this and https://enterprise-architecture.org/forums/viewtopic.php?f=22&t=2242&sid=b4fe106ac5f24510fdb34e5800dd5758 ) you have on here are linked to ...
- 11 Oct 2019, 09:57
- Forum: Essential Open Source - Platform
- Topic: Eseential Viewer not working
- Replies: 4
- Views: 12445
Re: Eseential Viewer not working
Hi, We looked further into this problem and have identified that the Essential Viewer WAR file on our website was corrupt. We've re-built this and a new version of the 'essential_viewer-6.5.4.war' file is now available to download. Remove the old version of 'essential_viewer-6.5.4.war' from your <TO...
- 10 Oct 2019, 09:44
- Forum: Essential Modelling and Viewer
- Topic: [Viewer 6.5] viewHistoryService ISSUE
- Replies: 3
- Views: 10305
Re: [Viewer 6.5] viewHistoryService ISSUE
Hi Tshitshi,
We’re looking into this and viewtopic.php?f=22&t=2242
Have you encountered these problems before the bug-fix pack (for Unicode characters) that we shared with you recently?
Thanks very much
Jonathan
We’re looking into this and viewtopic.php?f=22&t=2242
Have you encountered these problems before the bug-fix pack (for Unicode characters) that we shared with you recently?
Thanks very much
Jonathan
- 10 Oct 2019, 09:36
- Forum: Essential Open Source - Platform
- Topic: Eseential Viewer not working
- Replies: 4
- Views: 12445
Re: Eseential Viewer not working
Hi, If you are attempting to publish to the Viewer, then you have the required components installed within your Protege. The publishing tab is failing to find the Viewer at the URL showing in the “Essential Viewer” address on the tab. When the Tomcat (port 8080) is not running, the publishing tab wi...
- 25 Sep 2019, 16:12
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Hi Tshitshi, Thanks again for sending through the set of examples. We were able to replicate the issues that you were seeing and have resolved them, such that all these examples now render correctly in Viewer. Only very small changes to the following 2 files were required: common/core_utilities.xsl ...
- 25 Sep 2019, 10:57
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Thanks for these, we'll look into the examples that you've sent.
Jonathan
Jonathan
- 24 Sep 2019, 15:20
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Hi Tshitshi, Thanks again for bringing this issue to our attention. Please find a pack of updates for your Viewer in the attached ZIP file. There are 19 XSL files in this pack and so I've organised each file into folders in this ZIP: application/api business/api common common/api enterprise technolo...
- 24 Sep 2019, 12:07
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Thanks very much for pointing this out.
We're working on a fix for this now and will post back the updated components
Jonathan
We're working on a fix for this now and will post back the updated components
Jonathan
- 17 Sep 2019, 14:35
- Forum: Essential Open Source - Platform
- Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
- Replies: 13
- Views: 25134
Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Hi David, Thanks for the stack traces. I can see that this is failing whilst trying to make a configuration change to one of the widgets in Protege. Unfortunately, I can't tell where (amongst 1000's of lines of updates) this is happening. Have you ticked the option on the update tab to present detai...
- 17 Sep 2019, 14:19
- Forum: Essential Open Source - Platform
- Topic: [Essential 6.5 - Roadmap enabled views] : Uncaught SyntaxError: Invalid Unicode escape sequence
- Replies: 5
- Views: 13065
- 17 Sep 2019, 14:15
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Hi Jean-Marie, Thanks again for raising this issue. We've fixed the eas:removeQuotesFromString function (removed it and replaced it with a built-in XSL function). We're going to leave the eas:getSafeJSString() function in as it is used in a number of places to dynamically generate some Javascript. A...
- 12 Sep 2019, 11:18
- Forum: Essential Modelling and Viewer
- Topic: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
- Replies: 18
- Views: 33719
Re: [Essential V6.5] Problem with JSON string Escaping in roadmap enabled views
Hi Jean-Marie,
Thanks for your post.
We will take a look at these functions.
Can I confirm: Is it strings with apostrophe's in - the ' character - that are being broken by these operations?
Thanks
Jonathan
Thanks for your post.
We will take a look at these functions.
Can I confirm: Is it strings with apostrophe's in - the ' character - that are being broken by these operations?
Thanks
Jonathan
- 11 Sep 2019, 14:02
- Forum: Essential Open Source - Platform
- Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
- Replies: 13
- Views: 25134
Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Hi, I’ve just followed the process that you described, starting with the baseline 6.2 repository and applied the 6.2 to 6.4 upgrade pack. This completed successfully and next, without saving the repository, I then applied the 6.4 to 6.5 upgrade pack. This took some minutes (8 minutes for the last up...
- 11 Sep 2019, 13:33
- Forum: Essential Open Source - Platform
- Topic: Error applying EMM 65 upgrade EUP file in Protégé 3.5
- Replies: 13
- Views: 25134
Re: Error applying EMM 65 upgrade EUP file in Protégé 3.5
Thanks for the stack trace. We're looking into this.
Is there any more of the stack trace below line 47?
I can see where the Null Pointer exception is occurring but I think there is some more information about where this started.
Thanks
Jonathan
Is there any more of the stack trace below line 47?
I can see where the Null Pointer exception is occurring but I think there is some more information about where this started.
Thanks
Jonathan
- 09 Sep 2019, 09:20
- Forum: Essential Open Source - Platform
- Topic: Protege complaints that Java VM could not be found
- Replies: 2
- Views: 8728
Re: Protege complaints that Java VM could not be found
Hi Ron, Can you tell me how you are starting Protege? Are you running the script <Protege Install>/bin/run_protege.sh? That script is expecting to find a sub-directory, “jre/bin” inside the path that $JAVA_HOME is pointing to. Inside that directory, the script is expecting to find an executable call...
- 06 Sep 2019, 10:08
- Forum: Essential Open Source - Platform
- Topic: ClassNotFoundException Server_Stub
- Replies: 1
- Views: 7137
Re: ClassNotFoundException Server_Stub
Hi,
I think this is basically the same issue as you posted (slightly different config of the start rmiregistry.exe!) here, in the thread about the CODEBASE_URL
Let's keep that in one thread, over there.
Jonathan
I think this is basically the same issue as you posted (slightly different config of the start rmiregistry.exe!) here, in the thread about the CODEBASE_URL
Let's keep that in one thread, over there.
Jonathan
- 06 Sep 2019, 10:05
- Forum: Essential Open Source - Platform
- Topic: Server not starting Server_Stub not found Unmarshall
- Replies: 13
- Views: 32590
Re: Server not starting Server_Stub not found Unmarshall
I think you're almost there. You will need to change the lines: set CODEBASE_URL=file:/c:/program%%20files/Protege_3.5/protege.jar rem "http://localhost:8080/essential_viewer_62/protege.jar" to rem set CODEBASE_URL=file:/c:/program%%20files/Protege_3.5/protege.jar set CODEBASE_URL="ht...
- 16 Aug 2019, 17:13
- Forum: Essential Modelling and Viewer
- Topic: How to model integration architecture?
- Replies: 4
- Views: 10680
Re: How to model integration architecture?
Hi, Yes, it is our intention to include instances of the new Application Provider Interface class in views such as the Application Dependency Model. Note that the new class is designed to model things like APIs etc. as a specific type of application, and the Views will be updated to include these in...
- 16 Aug 2019, 16:53
- Forum: Essential Open Source - Platform
- Topic: Protege Out of memory exception with example
- Replies: 9
- Views: 17485
Re: Protege Out of memory exception with example
Hi, As you've noticed, once you have a few instances in the repository, the memory requirements increase. The good news is that allocating 2GB RAM to Protege will be plenty for repositories with thousands of instances. To increase the memory, we need to specify the allocation to the Java environment...
- 06 Aug 2019, 17:07
- Forum: General
- Topic: How to link essential to vmware production machine
- Replies: 1
- Views: 7341
Re: How to link essential to vmware production machine
Hi, You can you use the Snapshot tab to take a copy of your current repository on, e.g. your Windows machine. This creates a ZIP file that you can then move to, e.g. your VMWare machine. Unpack the ZIP snapshot and from there you can load the repository using the PPRJ file. You can use the Snapshot ...
- 14 Jun 2019, 11:21
- Forum: Essential Open Source - Platform
- Topic: Essential Import Utility Request for further details
- Replies: 7
- Views: 16265
Re: Essential Import Utility Request for further details
Hi Julian, Sounds like you are almost there. You have the usages in the Application Dependency Model, which is great - they are showing on the graphical editor. The thing to check is that in your import specification, you remember to associate each of the dependency instances (:APU-TO-APU-STATIC-REL...
- 03 Apr 2019, 13:35
- Forum: Essential Open Source - Platform
- Topic: Essential Standlone 6.2 Update Plugin Not Working
- Replies: 3
- Views: 10658
Re: Essential Standlone 6.2 Update Plugin Not Working
Thanks for getting back to us.
We don't normally have any trouble with the standalone pack, so this is very useful feedback.
Jonathan
We don't normally have any trouble with the standalone pack, so this is very useful feedback.
Jonathan
- 19 Mar 2019, 10:40
- Forum: Essential Open Source - Platform
- Topic: Essential Standlone 6.2 Update Plugin Not Working
- Replies: 3
- Views: 10658
Re: Essential Standlone 6.2 Update Plugin Not Working
Hi, Thanks for posting about the JAXB issue that you're seeing. This is certainly something that we've seen before and I'm pretty sure that it's caused by the Java version that you are using with Protege. Java 1.6 is pretty old now, and I would recommend upgrading the Java that Protege is using to J...
- 15 Feb 2019, 15:22
- Forum: Essential Open Source - Platform
- Topic: Unsupported major.minor on server startup
- Replies: 2
- Views: 9201
Re: Unsupported major.minor on server startup
Hi, Thanks for posting. Normally, there are 2 versions of the JDBC driver that you can use - and this makes a difference depending on which Java runtime that you. Are you using 'sqljbdc.jar' or 'sqljdbc4.jar'? As you're running with Java 8, you should be using sqljdbc4.jar. The simplest way to use t...
- 08 Jan 2019, 18:48
- Forum: Essential Modelling and Viewer
- Topic: Resusable Technology Product Architectures
- Replies: 1
- Views: 7194
Re: Resusable Technology Product Architectures
Hi, I think this is related to your other post about the Technology Build Architectures. https://enterprise-architecture.org/forums/viewtopic.php?f=22&t=2049 There’s some auto-naming applied to these architectures, which saves a lot of typing! Start by creating an instance of the Technology Prod...
- 08 Jan 2019, 18:40
- Forum: Essential Modelling and Viewer
- Topic: Standard Level Field
- Replies: 3
- Views: 9612
Re: Standard Level Field
Hi, These Standard Levels are defined in the EA Support part of the Essential Meta Model, in this case as instances of the Technology Standards Management / Technology Provider Standard Specification instances. When you create one of these standard specifications, you select the Technology Provider ...
- 08 Jan 2019, 18:06
- Forum: Essential Modelling and Viewer
- Topic: Reuse of Technology Product Architecture
- Replies: 3
- Views: 9984
Re: Reuse of Technology Product Architecture
Hi, The Technology Product Architecture and Technology Build Architecture are designed to model different things. It sounds to me like you should be using the Technology Build Architecture to describe a Technology Build, e.g. “Oracle on AIX”, to describe the Oracle database, IBM AIX operating system...
- 07 Jan 2019, 15:14
- Forum: Essential Open Source - Platform
- Topic: unable to open demo repository demojuly2018
- Replies: 5
- Views: 11092
Re: unable to open demo repository demojuly2018
Yes, the default Java memory is too low to hold the demo repository. You will find that once you have some content added to the baseline repository, your repository will need more memory too. Follow the instructions in the article for which Rajaraman has posted the link and let us know how you get o...