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403 Unauth error trying to upload logo image to viewer

Posted: 10 Jul 2020, 12:22
by JohnWhite
Hi,

I'm trying to upload our logo image, but after browsing the images folder for the viewer, and trying to upload a file, I get a red notification stating 403 error.

I have sys admin access, I'm assuming I'm doing something wrong, but I don't see any further guidance in the help video for customising the viewer.

Thanks
John

Re: 403 Unauth error trying to upload logo image to viewer

Posted: 13 Jul 2020, 18:38
by JohnM
Hi John,

Can you try zipping the file up and see if that works, make sure you tick the unzip box.

John

Re: 403 Unauth error trying to upload logo image to viewer

Posted: 15 Jul 2020, 03:55
by JohnWhite
That worked, thank you.