KPI framework and Essential Platform
Posted: 06 Mar 2019, 11:58
Hi,
I have been asked to review how we might use Essential to record KPIs against Business Processes. I see there are slots for multiple Performance Measures as part of the EA_Class definition. I also looked at the O3 post https://www.enterprise-architecture.org ... f=22&t=762 and the suggestions there.
My initial thoughts are to use Essential to provide some standard reporting framework (e.g. Business Process links to Business Capabilities) and maybe to define the KPIs/ Performance measures In Essential Performance_Measure class - but actually to implement the details of KPI data capture & reporting in a different tool such as Qlik, Tableau etc. An example of a KPI might be Job Completion Cycle time in Rework Processing Business Process.
The rationale for doing this would be to provide an automated interface from our operational systems into the KPI reporting framework and a roll up hierarchy and rules to provide some summary views. This might be on a daily or weekly basis. To close the loop back into Essential and make sure that KPI reporting and Architecture are aligned I would propose calculating a KPI summary view aligned with both Business Processes and Business Capabilities from the KPI reporting framework and periodically loading this into Essential to provide a management view which is derived from the values held in the detailed KPI reporting framework.
Any comments or suggestions on the pros and cons of this approach would be appreciated.
I have been asked to review how we might use Essential to record KPIs against Business Processes. I see there are slots for multiple Performance Measures as part of the EA_Class definition. I also looked at the O3 post https://www.enterprise-architecture.org ... f=22&t=762 and the suggestions there.
My initial thoughts are to use Essential to provide some standard reporting framework (e.g. Business Process links to Business Capabilities) and maybe to define the KPIs/ Performance measures In Essential Performance_Measure class - but actually to implement the details of KPI data capture & reporting in a different tool such as Qlik, Tableau etc. An example of a KPI might be Job Completion Cycle time in Rework Processing Business Process.
The rationale for doing this would be to provide an automated interface from our operational systems into the KPI reporting framework and a roll up hierarchy and rules to provide some summary views. This might be on a daily or weekly basis. To close the loop back into Essential and make sure that KPI reporting and Architecture are aligned I would propose calculating a KPI summary view aligned with both Business Processes and Business Capabilities from the KPI reporting framework and periodically loading this into Essential to provide a management view which is derived from the values held in the detailed KPI reporting framework.
Any comments or suggestions on the pros and cons of this approach would be appreciated.