Hi, It would be possible to set up a web session with you, however, free support is only available through the forums so this would be chargeable. If you wish to pursue this option could you contact us via a services request form. If you wish to pursue this via the forums that should be possible, b...

Yes, it will. On your server installation of Protege, you run the Protege Server by using the "run_protege_server.bat" program. There is documentation on Protege's and our site about how to make this start as a Windows service. Each user also has an installation of Protege and when they s...

Thanks for sending these details. The first point to note is that Essential Architecture Manager does not support Protege 4.x. If you are installing Protege as part of an install of Essential Architecture Manager, please download the latest version of Protege 3 (currently 3.4.2). Apologies, I've ju...

Thanks for your post. Can you tell me more about the version of Protege that you are trying to install (e.g. version 3.4.1 or 3.4.2) and the platform on which you are trying to install it, e.g. Windows XP, Vista, Mac etc.? Is the Protege installer running to completion or are you encountering any e...

Need assistance on Protégé installation tried multiple times and have been able to get installed and working successfully.